When I was a little boy, I remember visiting my grandfather at his office and at the open houses he would host. He was a real estate broker with over 30 years' experience. He sold properties to generations of families, they came back to him repeatedly because they knew he looked out for their best interest and of anyone that was referred to him. He treated people like friends and family members. When I started my career as a Realtor, I recall him sitting me down and giving me the best career advice anyone Realtor can ever get. He said "Take the time to listen to people, look out for their best interest above your own and earn their trust. Do this and you will always be busy with clients to help". I remember his advice every day when assisting my clients.
That said, in my experience as a local real estate professional, I've also found that providing the very best service is essentially about putting my clients first. This means keeping myself accessible, being a good listener as well as a good communicator, and responding quickly to your needs.
This "client first" philosophy has always been my approach and it requires me to continually improve my skills and ways of doing business. In addition, I've found that the latest technologies are enabling me to do everything I've always done, only much more quickly and efficiently. They've also helped me to extend the range of services I provide to my clients. I believe buying or selling a home is first and foremost about people. Sure, I have the latest technology, the marketing tools, the research and the statistics, but a successful real estate transaction really comes down to people. If you are looking to buy or sell a home, call me today and let's start a conversation.
"My wife and I used Steven's expertise twice. About 7 years ago we purchased a home in the Los Feliz area. It was potentially a difficult purchase and Steven made the process so smooth. His knowledge, professionalism and genuine passion for real estate is something any potential buyer/seller would need in an agent. We kept In touch with Steven because he was not only a great agent but a decent person. Recently we used Steven to purchase a new home and again Steven brought his charm, magic and expertise to getting us our dream home. Steven is an agent that anyone would be glad to have on their side during the difficult process of purchasing a home. Hands down highly recommended."
- Julio & Jenny Cabral
"For almost 10 years I've known Steven as a friend, a confidant, a mentor, and a realtor. I can honestly say that I would be hard -pressed to find a better example of such a well-rounded support person. Steve helped me with the short-sale of my family home. He knew it was difficult for me and was there when I was "all for moving on", as well as the "OMG! What am I doing?" phase. At every step of the way, his main concern was me and how I was feeling. He was ready to pull the plug at any time. My well-being came first to him. I would highly recommend Steven. Steve will always put your needs first, and will always treat you with kindness and honesty. Steve is a gem!"
- Sonia Chernobieff
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Steve's Tip: DIY Cheap & Easy Home Improvement Tip/Project/Idea
Today I will be sharing with you a cheap and easy do it yourself home improvement tip which is “change your light switches and outlets”. This may set you back a couple hundred dollars but when you’re done each room will have a new look to enjoy.