Senior Design Director - Design Systems

Product & User Experience

Senior Design Director - Design Systems

At Compass, we envision a world where the experience of selling or buying a home is simple and pleasant for everyone. Founded in 2012, Compass provides an end-to-end platform that empowers residential real estate agents to deliver exceptional service to their seller and buyer clients, all in service of our mission to help everyone find their place in the world.

We are looking for a hands-on, strategic-minded thought leader to build and lead Design Direction at scale to bring our Design Systems platform platform to the next level. In this role, you will be responsible for defining how we work together, how we get work done, and how our work creates an impact for our customers and our organization. You will work collaboratively with other design leaders, designer teams, research, product management, engineering and other program managers, leading projects throughout the design, planning, and development lifecycle. As a Senior Design Director your emphasis will be on planning and prioritizing design deliverables, resource management, schedule tracking, mitigating project risks, and collaborating with the design team to deliver innovative solutions across workstreams.

Design at Compass

Our growing Design team leads full lifecycle designs across all platforms for Compass. Design collaborates with product management, research, engineering on strategy to make everything come to life. Compass Product Design is divided into growing feature teams: CRM, Mobile, Productivity Apps, Search & Listings, Core Experience, People Platform, Design Systems. This role will lead, manage, and grow the team responsible for our Search & Listings Experience direction.

At Compass You Will:

  • Exhibit an autonomous mastery of craft and influence best practices
  • Establish and evolve a leading and compelling design vision that will scale
  • Lead, manage, grow and hire a cross-functional team of designers and related UX team 
  • Inspire and create alignment on a NorthStar vision for our Design Systems
  • Lead development and execution of UX strategy and for Design Systems
  • Develop and grow subject matter expertise of the Design Systems space and deliverable customer value 
  • Lead in simplifying complex concepts and quickly turn around in-depth user flows and mockups reflecting a range of concepts/models
  • Demonstrate ownership for the end-to-end customer experience across the platform
  • Exemplify excellent communication, presentation, and interpersonal skills (up, down and across levels and disciplines)
  • Lead and partner closely with research, product manager, and engineering at the squad level and across multiple product teams
  • Lead, facilitate and coach cross-functional collaboration and ideation
  • Identify opportunities for research and leverage research and data insights as second nature in framing problems and driving decisions
  • Demonstrate skills and confidence in weighing risk and making fast decisions - know when to release quickly and when to “measure twice”

What We Look For:

  • 10+ years of experience in product design, interaction design and building rapidly scaling products
  • 7-10+ years of experience in leadership for design
  • 3+ years of experience working with B2B and/or B2C
  • Passion and vision for leading and growing creative design teams and strategic design alignment
  • Experience using best practices for mobile, web-based information architecture design, usability principles, techniques that scale, systems thinking across UX/UI/IA
  • Comfort with a fast-paced work environment at a rapidly evolving organization
  • Experience leading collaborative design thinking with stakeholders and cross-functional teams 
  • Experience working in a collaborative team and working directly with developers for implementation of designs
  • Experience with research and human-centered design with a portfolio or samples of work demonstrating experience solving complex challenges with simple user-centered design solutions
  • Deep experience working within a technical (preferably agile) environment
  • Experience in standard design and prototyping tools such as Figma/Sketch, InVision, Principle
  • Willingness to communicate key design vision involving publications, industry events, speaking engagements and more
  • Demonstrated experience in organizational growth methods and techniques
  • Comfort with a fast-paced work environment at a rapidly evolving organization
  • Bachelor’s degree in HCI, Interaction Design, Graphic Design, or equivalent amount of experience
Do your best work, be your authentic self

At Compass, we believe that everyone deserves to find their place in the world — a place where they feel like they belong, where they can be their authentic selves, where they can thrive.  Our collaborative, energetic culture is grounded in our Compass Entrepreneurship Principles and our commitment to diversity, equity, inclusion, growth and mobility. As an equal opportunity employer, we offer competitive compensation packages, robust benefits and professional growth opportunities aimed at helping to improve our employees' lives and careers.

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