· I ........ research and review current and recent past market inventory.
· Monitor the market and listing activity on a daily basis for new listings and updates on already listed properties.
· Check Compass Coming Soon and Private Exclusive listings to see new-to-market listings exclusive to Compass.
· Participate in office Sales Meetings and network with other agents to understand more about properties coming to market soon.
· Participate in broker tours to preview properties and network with community agents.
· Attend public open homes to understand on-market inventory and the activity at the open homes.
· Establish a communication plan that suits the buyers’ preferences.
· Share market trends and data with clients so they understand the current state of the market.
· Understand financial goals and timeline.
· Learn goals, needs and preferences on home attributes, locations, etc.
· Share insight on pricing and availability of preferences in the current market.
· Set buyer’s expectations on hyper-local market conditions.
· Confirm areas of preference as they relate to home buyer needs and goals.
· Suggest pre-approval for mortgage and lender recommendations, if needed.
· Collect mortgage pre-approval letter.
· Calculate buyer’s debt-to income ratio (if interested in purchasing a co-op)
· Walk client through the process and approximate timelines outline plan and process.
· Gather client signature on Exclusive Buyer's Representation Agreement and the NYS required Agency Disclosure and Fair Housing Disclosure forms.
· Search listings that match client preferences.
· Set up a Collection of property listings so client has an auto-update of all new and relevant listings.
· Gather client feedback on listings.
· Revisit/revise budget or search criteria, if necessary.
· Curate search and initial showing list.
· Share updated listings with client as they become available.
· Monitor relevant listings for changes in price and status.
· Review client notes on properties in the Collection and understand which homes to remove from consideration.
· Communicate with client through Collections or any other preferred means of communication.
· Understand the client’s availability for seeing homes.
· Coordinate showings with the client and listing agent.
· Obtain showing information about the property, including how to access the property.
· Create and share tour sheets with itinerary and listing information with the client and all showing attendees.
· Tour listings with client.
· Understand and accommodate unique client needs for tours.
· Capture client’s feedback about each property visited.
· Share the client’s feedback with listing agent.
· Send client a tour recap email.
· Contact the listing agent for more information on disclosures and timelines.
· Understand if the client wants to submit an offer on a home.
· Repeat these steps until client is ready to make an offer.
· Provide market and property-specific insights and report Comparables to the client as they consider an offer decision.
· Create offer package, including all relevant forms.
· Collect and add client’s documentation to offer package.
· Strategize on how to best position the offer with regards to terms and conditions.
· Send offer package to client for review and signing.
· Contact listing agent to inform them of the offer.
· Present professional & organized offer package with all relevant documents.
· Submit completed offer package to the listing agent and confirm receipt.
· Communicate progress of offer to client.
· Review any received counter offers from seller.
· Strategize with client on response to counter offer.
· Add and fill counter offer and relevant forms.
· Submit completed counter offer package to listing agent and confirm receipt.
· Receive executed offer package from listing agent.
· Contact client to inform them the offer was accepted!
INITIATING THE TRANSACTION
· Provide a list of qualified home inspectors that service the area.
· Confirm date and time of inspection with listing agent.
· Share offer package with client attorney.
· Communicate earnest money, down payment and contingencies with all parties.
· Track earnest money delivery with client attorney.
· Create closing timeline and transaction overview.
MANAGING THE CONTINGENCIES & TRANSACTION
· Track deal progress and timelines, and provide regular updates to client.
· Ensure earnest money funds are submitted to the sellers attorney.
· Communicate with buyer client attorney regarding updates on contingencies and title.
· Communicate with buyer lender regarding conditions and contingencies.
Condos and Co-ops: ASSISTING WITH THE PURCHASE APPLICATION
· Find out the requirements of the purchase application, and requesting it from Listing agent (in paper, electronically).
· Assist clients in gathering documents for the purchase application: Financial information and documents, employment verification, landlord/ professonal/ personal reference letters, disclosures, credit check, explain complex situations on behalf of client, notarizing of certain documents.
· Assist clients with loan application process.
· Complete and review purchase application with client (can be several hundred pages long).
· Review purchase application with listing agent (if all involved agree).
· Gather loan commitment.
· Co-ops: gather and deliver recognition agreements.
· Submit the purchase application/board package to the managing agent of co-op/condo or review electronic submission.
· Follow up with management regarding status of application.
· Prepare personal interview with client.
· Once board has invited the buyer to a personal interview, schedule and communicate date and time.
· Once approval (Co-op) or the waiver of first refusal (Condo) is granted, share the great news with client and buyer’s attorney.
· Communicate with client and lender regarding clear to close.
· Coordinate with seller's agent to arrange pre-closing property visits.
· Attend buyer client property visits
· Ensure RLS status has been updated by seller’s agent.
· Confirm closing date with Attorney.
· Create commission invoice.
· Request list of seller’s service providers from listing agent.
· Share utilities guide with client.
· Remind client to notify utility service about transfer of services on closing date.
· Remind client to update USPS mailing address.
· Recommend movers and design/construction vendors, if applicable.
· Coordinate final walkthrough with seller’s agent.
· Schedule final walkthrough with buyer client.
· Attend final walkthrough with buyer client; report any issues to attorney.
· Attend closing in the background, while buyer attorney facilitates the closing
· Receive commission check
· Submit commission check to Compass
· Ensure RLS status has been updated by seller’s agent.
PROMOTING & CELEBRATING THE SALE
· With approval of the client, create post closing social media and postcard campaigns, including “Just Closed” email and “Just Closed” social post.
· Gather client testimonial.
· Congratulate client on their new home!