Alfredo Bernal

★★★★★
"Alfredo was my main contact, but assisted by his wife Libby. I felt in the right hands letting them assist me with my mom's property in the Austin Market. Both were knowledgeable and knew their market and even though the beginning of the quarter Austin market was on a decline, their expertise helped in obtaining a nice return for my retired mother. They guided me on every step of the way, from inquiry to day of sale. With suggestions along the way made our house be on the market and under contract in 10 days. I strongly recommend this team. Thank you Alfredo and Libby and Compass on behalf of my mother and I." - Bryan T. + Doris F.

★★★★★
"We had the privilege of working with Libby and Alfredo, and they were truly amazing throughout the entire process! Their expertise, approachability, and excellent communication skills made the entire process smooth and stress-free. As first-time home buyers, we had numerous questions, and Libby and Alfredo were always there to patiently guide us through each one. Their friendly and accommodating nature made working with them a breeze. Thank you, Libby and Alfredo, for your outstanding service!" - Billie L.

★★★★★
"After falling in love with Austin and making the goal to make it our permanent home, my Fiancé and I figured we needed some help navigating this crazy market, especially as first time home buyers. We began our search on the various websites (Zillow, Redfin, Compass, etc., etc.). Since we liked the interface and listings on the RA website, we eventually signed up for the Compass newsletter and began getting emails from Libby and Alfredo. We decided to ask if they could help and that was the best decision we could have made. Over the course of almost an entire calendar year, Libby provided us with expertise, patience, and exemplary customer service. She completely understands the first time home buyer and always had an answer for our 101 questions. Below is a (non-exhaustive) list of how Libby was such a help to us: • Strong listener, remembers what we say and applies it to her searches • Very Responsive and Flexible - spent an entire day taking us to 8 properties and made sure her availability matched ours since we lived out of town (this is just one example, her communication was always responsive as well) • Patient - never tried to "steer" us in a specific direction • Respected our opinion while also politely giving her own - her actions made it clear she was more interested in finding us our dream home, than cashing a commission check • Expertise on the Austin market - gave good guidance on when to consider pulling the trigger and when to maybe wait for another opportunity. Also had knowledge of what a home should go for in a given Austin neighborhood ○ This was extremely useful during the Spring of 2022 when buyers were going 50k over list and foregoing inspections • Had our back when our builder was not meeting expectations In addition to Libby, Alfredo proved to be very helpful and accommodating towards the end of the process. He spent a Friday afternoon showing us homes last minute, found us a high quality painter and facilitated the entire job on short notice, and was extremely communicative so we always knew what was going on. In the end, we put offers in on 3 homes with Libby before landing our dream home. When the house we eventually closed on appeared on market, she made accommodations for her team to meet us at the house same day. In such a competitive field and market, we never once doubted Libby and trusted her as if she were family and we became friends throughout the process. If you are looking for help navigation the craziness of Austin real estate, we could not recommend the Libby and Alfredo team enough! Thank you both so much!!" - Luke H.

★★★★★
"Libby and Alfredo were great. The sale of my house had many difficult turns. I am so happy they stuck with us from start to finish. They went over and above to help us to the finish line. I was ready to give up, but they weren't. They made me feel this was more than just selling a house but a relationship of trust. I so trust them. They felt my pain and my joy. I believe they were meant to be my Realtors. I loved when they asked what do you need and how can I help. They did an amazing job. " - Phyllis J.

★★★★★
"In all honesty, we started our home search with Redfin, and after a couple of months, we weren't pleased with a few things we experienced. We then started working with Libby and Alfredo, and they did an amazing job. They made recommendations and answered the various questions we had." - Jose Y.

★★★★★
"I couldn’t thank Libby and Alfredo enough for all the help they provided during our home buy. Any question I had was responded to in a timely manner, both very knowledgeable, friendly, kind, and overall just great people. I will definitely recommend Libby and Alfredo to my friends and family! And you who reads this review trust me, Libby and Alfredo will make buying a home a BREEZE!" - Ana C.

★★★★★
"Alfredo has been the kindest, most attentive, and informative real estate agent we've ever met. My friends recommended real estate agents, and we worked with someone in Austin for over a year and felt like we weren't really making any progress. I was looking at homes in and around Austin for a few years, conducting lots of research online, checking location, types of communities, costs, buying home tips, planning, budgeting, etc.
My husband and I were losing momentum and feeling overwhelmed until our initial consultation with Alfredo. Frankly, we were hesitant to talk to any real estate agents because most were salesmen first and left us feeling stagnant in our journey. Alfredo treats his clients like humans, to the point where you almost feel like he's family. That approach worked really well with us because this was a new process, and we needed someone we could trust. Alfredo has advocated for us from start to finish, and that means more than I can write down on paper.
He is very honest, doesn't sugarcoat anything, and shares years of knowledge in the most genuine way. He found this gem that is our permanent address off-chance during a pandemic and walked us through every step of the buying process. Kyle was as far as we were willing to move, but we are so glad he cared to look and get us to consider this new home. We always felt like he had our back. Additionally, I'm high-risk, and he never once complained about wearing a mask or taking precautions during our meetings or walkthroughs.
There were so many late nights or early mornings we emailed or texted Alfredo questions or thoughts, not expecting him to respond until work hours. Alfredo was super quick to respond and thoroughly communicated what he could find out or when he could get back to us. We never felt ignored; in fact, he kept us moving and on schedule. He is so on top of his game, you can tell he's very good and efficient and everything he sets his mind to, and has his clients' interest at heart.
I have already recommended Alfredo and Libby to fellow friends looking for homes/next adventures and will continue to do so. If we were to sell our house or win the lottery and look for more property, there would be no hesitation to call them first. They are wonderful, helpful people." - Shelby + Alyssa F.

★★★★★
"Sherry and I consider Alfredo and Libby dear friends now. Throughout this whole process, Alfredo consistently went above and beyond and really helped us keep an even keel during the stressful and trying times while always being available to answer our many questions. Though we didn’t have quite as many interactions with Libby, she still offered tremendous support whenever needed. In our opinion, both are huge assets to your business. Sherry and I would not hesitate to recommend either to someone looking to purchase real estate." - Clint + Sherry H.

★★★★★
"I just want to give a huge shout-out to my Realtor couple! I have bought and sold two homes, and they are the third Realtor that I have used. By FAR the best! They have gone above and beyond for me, and the house doesn't even hit the market until tomorrow. If you want real answers (even the ones that you don't want to hear like waiting until the 2-year mark), to be communicated with, prompt responses, level-headedness (yes, I need someone more mellow than my high strung self), and someone willing to do what it takes to sell your house, contact them! Thank you both! I'm excited about this week!" - Amber M.

★★★★★
"I want to take this time to thank you for connecting me and my wife with both Alfredo and Libby. They are truly amazing and have been providing a true white glove service to us. It’s not only because we got our offer accepted in one house but everything they’ve done since day 1. To name a few things, they are truly above and beyond: exceptional communication, truly representing us remotely as it feels we are there with them, educating us all along the way, spending numerous hours with is on the phone or via video conference, really solid partners in shaping the right strategy to move forward. I believe things happen for a reason and, in my case, was to be able to get connected with both of them and experience what truly exceptional service is. Thank you both Libby and Alfredo, and thank you, John, for connecting us." - Andre M.

★★★★★
"We are thankful for the awesome job Alfredo and Libby did in helping us sell our home of 23 years and find a new one that we absolutely love. Having bought and sold 5 homes over the years, we have never had such a positive experience as we did working with you. We were astounded by the time and energy Alfredo put into the preparation and sale of our house and the process of finding a new one (way beyond what we had experienced working with other Realtors through the years). He worked tirelessly to address our needs and come up with creative solutions to the challenges we naturally encountered along the way.
Moving from home and the neighborhood you are attached to is difficult, but Alfredo really worked to make things happen as seamlessly as possible. We knew that he had our best interests at heart throughout the process, and that made everything so much easier. We found him so easy to communicate with, and as a result, Alfredo had a good grasp of our needs and desires. When we had a question or needed to better understand something, he was able to explain whatever we needed to know. It was great to be working with a Realtor with his depth of experience and understanding of the market.
Anytime something needed to happen, or there was a home to see, Alfredo and Libby were all over it. As a result, we found our new home much sooner than we expected, and we absolutely love it. When we called to see a home or ask a question, you or Libby got back to us really quickly (something we had not experienced with realtors in the past). When we found what we wanted, Alfredo was so creative with solutions to help us make the purchase and sell our home for way more than we expected.
We also appreciated the expert advice and time that Alfredo and Libby gave to help us get our house ready to sell. The guidance they both gave, and the time they put in to help us make appropriate decisions for the the market really paid off. We couldn't believe how good it all looked when it came time to list it, and of course, we're delighted that we had so many offers and got such a good price for our home (way more than we expected).
We honestly can't thank Alfredo and Libby enough for all they did for us. Their time, energy, professionalism, and of course, the results. We'll eagerly recommend any friends who are buying or selling a home to them both." - Catherine M.

★★★★★
"If you are considering selling your home or would like to know what it is worth, call Alfredo Bernal and Libby Arnold (512) 902-1681. Seriously! Call them! They are amazing! My house sold for over the asking price in less than one week (it wasn’t even listed yet). They took care of me through every step of the process, and they REALLY know this market and REALLY know Brookfield. They’re wonderful people you can truly trust. And now I am honored to call them my friends." - Kathie H.

★★★★★
"I highly recommend Compass, they helped me throughout the process to have my house, especially Alfredo, thank you very much for everything." - Juan C.

★★★★★
"Libby and Alfredo were awesome. My husband and I were beyond discouraged with our choices within our budget. The best advice we were given was to switch to them as our Realtors-so thankful we listened. Libby hung on our every word on feedback as we viewed homes. Alfredo came in with humor and encouragement, telling us never to settle. Together they made us feel as if we mattered, not the sale or commission on a home.
Within a month, they knocked our socks off with what they found for us-literally everything we wanted all brand new for the same mortgage if we had bought used. The house is truly a dream. Our first meeting took two and a half hours to help us start a new trusting relationship; our first experience with a different Realtor wasn’t what we expected. That’s what sold us on them. They were truly invested in us, our needs, and beyond honest and humble. This is the husband/wife team you want to buy or sell a home with. I know all too well that everyone has an opinion and tells you that you should use their Realtor, but seriously trust me here. They really are the real deal. They fought hard for us, and that’s the team you want representing you in the biggest investment you’ll ever make.
Flash forward one week in our new home. With all the construction due to COVID-19 at a stop, our fridge wasn’t going to be delivered. Alfredo got on the phone with DR Horton and negotiated them to pull out a fridge from their model home while we wait for ours to arrive. Oh, and he made sure to contact our lender to lock down the lowest rate in 9 years for homeownership. He truly fought hard for us, FaceTiming us during our final walkthroughs. We are blown away by this team. Alfredo checked in, making sure the new shifting noise homes make didn’t alarm us. Libby sent us a thank you card for entrusting us. We are finally home and so glad we listened to my sister and brothers-in-law for hounding us to switch to them.
We got the best team of realtors and gained two trusted friends. They went above and beyond for us. This process was beyond scary and grueling, and we couldn’t have done it without their encouragement. Thank you, Compass, for employing the best out there for your clientele. They will be our reality team forever and will be sending our friends and family to them only." - Brooke + Stephen D.

★★★★★
"Working with Alfredo Bernal of the Connexus Team was one of the best decisions we ever made in buying a home and finding the right fit in a Realtor. Having been recommended by our friend's great experience with Alfredo, we met him and were on the same page right from the start. He identified our needs and clearly defined his role of customer and service first. His words "I work for you" will always be at the forefront of my mind. Alfredo made the process of finding a home fun, and his responsiveness, follow-through, and professionalism are one of a kind. We are so happy with our new home and the decision we made. There was absolutely no pressure, and the ball was always in our court. Lizbeth and I would 100% recommend Alfredo and his team for all your real estate needs. We walk away with a beautiful new home but, more importantly, a new friend who we have made along the way." - Kameron G. + Lizbeth M.

★★★★★
"My Realtor, Alfredo Bernal, was amazing. He is a long time friend of mine, but that didn’t matter. I know he gave me the same service that he would for any customer. He is very knowledgeable about the market and new construction in the Austin/Pflugerville area. This helped with time, which is very limited in my life. He was so responsive to all my requests and whining. Such a good experience!" - Kendra H.

★★★★★
" Alfredo assisted us within an hour's notice. He drove across the entire city twice to meet us on very short notice. He is intelligent and a hard worker. I highly recommend Alfredo! " - Jesse W.

★★★★★
"Alfredo Bernal and Libby Arnold with Compass were our Realtors, and they are amazing! If you are looking for a Realtor/Realtors, the Alfredo and Libby Team is definitely the best. I highly recommend them! My boyfriend and I were looking for our first house and were very stressed because we hadn't had any previous experience, but only before we met Libby and Alfredo. Since we've met them, the process has changed positively, they were very helpful, with many years of experience and much knowledge. This was so impressive, and we had an amazing home buying experience! The communication was amazing. Alfredo stayed in touch with us all the time and even after closing the house, and that's great because we still have some questions. We highly recommend Alfredo and Libby!" - Anya N.

★★★★★
"We recently relocated to Austin from the East Coast. Alfredo Bernal with Compass came highly recommended by a coworker, and he definitely lived up to his reputation. Alfredo was communicative, open, and helpful with the entire process. He made home buying much easier, especially being so far away during most of the process. Alfredo assisted with the inspection because we couldn't be present and even recommended handymen to help with small jobs around the house. Mr. Bernal went above and beyond his duties as our Realtor! Exceptional work, and we cannot thank him enough! We were lucky to work with such an amazing realtor who made the process seamless." - Shannon W.

★★★★★
"Outstanding! Sold our home in Thrall. House was listed ONE Day! They helped us with a very difficult purchase on a subdivided property here in Elgin. Alfredo and Libby were informative, patient, and professional. We were informed during every part of the process, and they kept our best interest in mind throughout. I would highly recommend them as they are a lot of part of the family! Great job!" - Robert S.

★★★★★
"During the process of selling my home in Thrall, TX, Alfredo Bernal represented Compass. It was a most pleasant experience because Mr. Bernal is an outstanding agent. He is professional, thorough, and knowledgeable. His attitude was always respectful, sprinkled with witty humor. Every question I asked Alfredo (and I asked a lot of questions) were answered, promptly, and accurately. He patiently kept me on track throughout from first meeting to closing. Additionally, Mr. Bernal is representing me in buying a home in Elgin which has been a most challenging endeavor for everyone concerned; but Mr. Bernal has been tenacious is overcoming the hurdles which have had to be overcome. The contract is still in the \works,\" but we shall persevere with Alfredo to completion of this home purchase. I have every confidence in him and would wish to deal with no one else on any real estate dealings. He is an exemplary representative of Compass."" - Kathryn C.

★★★★★
"Huge shout out to Libby Arnold and Alfredo Bernal at Compass for helping us sell and close on our Brookfield home! We called Alfredo in January about the possibility of selling our Brookfield home and finding our forever home. From the beginning, I felt comfortable and ZERO pressure. With their guidance, we came up with a schedule on when/how to obtain financing, when to sell, and when to buy. We listed our Brookfield home, received an offer in less than 24 hours, then multiple offers shortly after, AND sold above $$$ asking! Both are extremely knowledgeable, patient, and ALWAYS available (text-call-email)! If you have a general housing market question or planning to make a move now or in the future, contact these two. You will NOT be disappointed! Brookfield is an amazing community! Thanks again to Libby and Alfredo (AKA Connexus Team) for helping us sell our FIRST LOVE and find our FOREVER LOVE!" - Mimi V.

★★★★★
"This is THE team. I just bought my first house with them. I'm self-employed, so it was a little more involved than most buyers. The entire process took about a year due to the steps needed to prove my income. Anyways, Alfredo did more than I could imagine any Realtor doing to get us into our perfect home. If you're not using them, you're missing out. If you're looking for someone to buy through, STOP! This is them!" - Ryan B.

★★★★★
"Alfredo listed our property and sold it in less than a week. He had an amazing photographer who took great photos to help market the property. He was always available anytime that I needed to discuss any issues or status. I highly recommend Alfredo as your next Realtor." - Mark W.

★★★★★
"What a great person to come into our lives!!! If anybody needs to sell a home, this is the man to call! We had a difficult situation in our lives and it was lose it or sell it. Alfredo happened right as we were about to lose it! He sold it for us, and we came out more than ahead to start our lives anew. He was very attentive to our needs and just us in general, as a person. He went above and beyond his job as a realtor. We can't say thank you enough!!! Selling or buying, Alfredo Bernal can help you!!! Bless you and Libby for all the years to come! When we decide to buy again you will be our first call!!!" - Amy W.

★★★★★
"My girlfriend and I are first time home buyers. We had no idea what to expect. Alfredo helped us with everything. He was even there for the walk through of the house which we were told is out of the ordinary. He knew exactly what to look for and which questions to ask. We were so appreciative and thankful for everything he did from start to finish." - Vanessa O.

★★★★★
"As a first-time home buyer, I am very thankful to have worked with Alfredo. His many years of experience and knowledge of the home buying process and market combined with his patience, work ethic, and personable nature made what could have been a hectic process, very manageable. He always made himself readily available to show properties, talk through any concerns, and answer questions - even those of my family. I especially liked that, while he let me know when it was important to be prompt as to not miss a contractual deadline, etc, I never felt rushed or urged to make a decision and was reassured that we would ultimately find the right property for me. I truly enjoyed working with Alfredo and, should I find myself in the market in the future, will definitely reach out to him again. Thank you Alfredo!" - Laura A.

★★★★★
"What an amazing experience I had working with Alfredo. He was kind, compassionate and very helpful. He went above and beyond in helping my kids and I get into our 1st home. When I didn't believe the process would work due to some poor decisions in my past, he was always there to reassure me. He guided me through the whole process and made a dream, I thought would never be possible, come true. I highly recommend him!" - Jessi G.

★★★★★
"We have been working with Alfredo for several weeks now and we absolutely LOVE working with him. We are first time home buyers and he has been extremely helpful in thoroughly answering all of our bazillions of questions. He is also good about only showing us properties that fit the criteria that we discussed with him when we started this journey. Alfredo has been extremely responsive by email, text, and over the phone. If he doesn't pick up our call, we get a call back within minutes. He is good about offering advice to put each potential opportunity into context, but does not put any pressure on us one way or another. He has shown us nothing but the utmost integrity. We cannot recommend him highly enough." - Madeleine C.

★★★★★
"As a first time home buyer (going into the whole process essentially blind), I was hoping I would find a REALTOR who I could fully trust to help me along the way. From the get go, Alfredo was super personable and extremely communicative. His experience and knowledge of the system and the process put me at ease. I always felt like he had my back and went above and beyond when there was a property I wanted to put an offer on. For a process that can be so intense, the whole experience was relatively quick and seamless. I couldn't be happier with the way everything turned out and the wonderful effort Alfredo put in. And of course, I love my home!!" - Taylor T.

★★★★★
"I have been working with Alfredo as my agent for several months. As an absent owner, I have had to rely on phone calls, email, and pictures to prepare my property for listing. Alfredo has been invaluable as my local eyes and ears for overseeing a complete makeover of my house. I highly recommend him to anyone looking to sell or buy a property in the Austin area. His expertise in the local markets and responsiveness to my needs are exceptional." - Joyce T.

★★★★★
"He and Libby exceeded my expectations! They really listened to me, but they didn’t let me make decisions based on emotions. It was as if I was being helped by a brother and sister! And they got me what I wanted in the negotiations and actually exceeded there as well! They’re not afraid to take on a difficult client!" - Laurie P.