
Specialties
Education
Real Estate Institute: Real Estate Broker License
★★★★★
"Susan was very helpful and active in helping me purchase my new condo. Always responded very quickly to all my questions and concerns. I would recommend Susan to my friends and family that are in search of a new home.
★★★★★“I had an amazing experience working with Susan as my realtor as a first-time homebuyer purchasing a condo in the Loop. Susan made what could have been an overwhelming process feel completely seamless from start to finish. She was knowledgeable, responsive, patient with all of my questions, and always had my best interests in mind. I felt supported every step of the way and couldn’t have asked for a better guide through the home buying process. I highly recommend Susan to anyone, especially first-time buyers looking for a stress free experience.”
★★★★★
"Susan is an incredible real estate broker who is dedicated to finding the right fit for home buyers! At the time we purchased our home, many offers were coming in and she worked to make sure our offer was competitive and ultimately landed us in the perfect home! She’s knowledgeable, cares about her clients desires, and brings confidence to the experience for both first time home buyers, as well as with subsequent homes. Couldn’t recommend her more!"
★★★★★
“Working with Susan was an incredible experience from start to finish. She truly took the time to understand what I was looking for and dove deep into the market to find the perfect place in Bucktown. One of my biggest must-haves was a green space (a true diamond in the city) and she found the perfect outdoor patio. Her knowledge and attention to detail made the entire process feel seamless. I never felt pressured, only supported and genuinely cared for every step of the way. Thanks to her persistence, I ended up with a space I absolutely love. I can't recommend Susan enough to anyone looking for a realtor who will go above and beyond to find the perfect fit.”
★★★★★
“As a first-time homebuyer, I couldn’t have asked for a better experience than the one Susan and her team provided. When I purchased my home and moved from Chicago’s West Loop to West Town, Susan made what could have been an overwhelming process feel remarkably straightforward and stress-free. From start to finish, she delivered true white-glove service, guiding me through every step with a friendly, polished, and highly professional approach. She had a way of making the entire transaction feel almost paint-by-numbers, ensuring nothing fell through the cracks and allowing me to focus on the excitement of such a significant life decision rather than the logistics. Susan’s expertise, organization, and attention to detail gave me complete confidence throughout the process. I would wholeheartedly recommend her to anyone looking for a trusted residential real estate agent.”
A real estate broker with Compass and a selling partner with Busby Group, Panozzo is an Illinois native and a proud West Town resident. Deeply connected to the communities she serves, she has a client base extending well beyond Chicago, including investors from Europe and Australia who rely on her ability to translate local market dynamics into sound real estate decisions. “Whether helping a family find the right neighborhood or guiding an investor through an acquisition, I bring the same thoughtful, analytical approach to every transaction,” she says.
Recognized as a top producer by the Chicago Association of REALTORS® since 2015, Panozzo is particularly skilled at evaluating neighborhood-level trends and identifying areas positioned for growth. Clients often describe her as steady, responsive and exceptionally knowledgeable. Known for simplifying complex decisions and anticipating challenges before they arise, she keeps transactions moving forward with confidence. “While real estate can be one of life’s most significant financial decisions, I believe the process should feel transparent, manageable and even enjoyable,” she shares.
Outside of real estate, Panozzo enjoys traveling and is an active supporter of the Special Olympics, where she has led record-setting fundraising efforts through the annual Polar Plunge.







