Awards
Outstanding Service Award Winner
Specialties
Education
Masters in Teaching, Virginia Commonwealth University
Charity
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"Nancy and Christy were a dream to work with! They are so personable and ensured the buying process was as easy and smooth as possible for us as first time homebuyers. You are never out of the loop and they are very responsive to any questions/concerns you may have. We had heard great things about the team and they came through! Not even this crazy market could stop them from helping us find our perfect home. Highly recommend!!" - S.L.
"I have worked with several realtors over the course of my life, but the Christy Carroll and Nancy Garrison team far surpassed my expectations!! They were extremely professional, very strategic in their marketing plan, proactive in communication, as well as highly responsive. The contractor I hired to redo my hardwood floors right before the open house did not fully clean up after completing the job. Being an out of town seller I had no way to remedy the situation, but Christy and Nancy not only ensured the floors were spotless, but also applied some touch-up paint on the walls in time for the open house. Their level of customer service is unmatched from my previous experience with realtors. My home sold quickly and at full asking price. Selling a house is stressful, but I have nothing but positive memories due to Christy and Nancy making it such a seamless process. I would encourage anyone looking to hire the Christy Carroll and Nancy Garrison team!!!" - J.C.
"Nancy and Christy started working with us remotely for several months prior to our move to the area. We were immediately impressed by their sincerity, their deep knowledge of the market, personal warmth, and skill at helping us define our home search. We often didn't have much time between the time the listings appeared and owners were accepting bids, but Christy and Nancy were always available to visit homes with us. Importantly, they both helped us keep an upbeat, can-do attitude in the face of a challenging market, and we are very happy that their encouragement paid off in the way of a home that's just right for us. They facilitated an easeful closing and gave us numerous contacts for local service providers. They were more than great agents; they are now our friends." - C&MM - Buyers
"We are so glad we chose team Nancy and Christy. We consider ourselves pretty savvy when it comes to the RE space and interviewed agents that offered lower commissions. What appealed us most about Nancy and Christy was the prep they came to the table with. Right off the bat they made really great yet simple suggestions that would make the house desirable for the buyers. Throughout the selling process Nancy and Christy were extremely responsive and took the time to patiently go over any details that we requested. Because we were out of towners, they took special care during showings to turn off lights/check the door locks at the end of the day. When it came time to review offers, Nancy and Christy came to the table with offers clearly laid out for us to choose from. Lastly, they were super adept at handling post contract negotiations which saved us $5k when it was all said and done. We would highly recommend Nancy and Christy for your home sale." - N.G. - Seller
Growing up, Christy’s mother instilled in her the mantra of always doing what was required of her & “then some.” Christy has lived this phrase in all facets of her life which translates into going above & beyond for her clients. Born in North Carolina, Christy’s family made several challenging moves, during which she became intimately aware of the challenges & fears her parents faced while relocating; while buying & selling a home is often exciting, the tasks involved can still be daunting. Because of this, Christy always makes a point to treat her clients with empathy & care.
In 1999, Christy became a licensed real estate agent in Richmond, VA, representing clients across Central Virginia. Then, ten years ago, Christy & her colleague Nancy formed The Carroll & Garrison Team. Living in the same neighborhood, Christy & Nancy initially worked together while assisting neighbors in the buying or selling of their homes within the neighborhood. They worked so well together, they decided to expand their neighborhood alliance into a formal partnership. Christy & Nancy are now a 50/50 team on all real estate transactions, adding another level of service to their representation. When working with The Carroll & Garrison Team, clients are able to experience the high touch, personal value of a designated agent, & the support of a team structure at the same time. With constant support & open communication, they form relationships with their clients that go far beyond the end of the transaction.
In her spare time, Christy enjoys baking, refinishing furniture, and relaxing at the beach with family & friends. Christy lives in Henrico county with her husband. Her son is a recent graduate of James Madison University while her daughter attends Virginia Tech. Over the years, their involvement in sports have kept Christy busy outside of real estate! Christy also loves to participate in the local Kiwanis Club, The Kiwanis Club of Tuckahoe, where she volunteers her time to serving children of the community.