Buyer's Agent, Listing Agent, Relocation, and Consulting
Certified Luxury Home Marketing Specialist (CLHMS)
Selling Representative Specialist (SRS)
Accredited Buyer Representative (ABR)
Massachusetts Association of Realtors (MAR)
Greater Boston Real Estate Board (GBREB)
Emmanuel College ,Boston - B.S - Business / Languages
The Boston Women’s Fund
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"If I could, I would give Colleen an “11” on a scale of 1 to 10. I am not gushing; I am just comparing Colleen to other real estate agents I’ve worked with in the past. Colleen represented me in both the sale of my home and the purchase of my condo. Colleen did an excellent job in the marketing and presentation and pricing of my home. And, I am extremely pleased with the results. She sold my home for $50,000 over asking. Instead of giving me a task list, she handled most everything herself. She was on top of all the details, meticulous and communicative. The result was to make the whole experience as stress-free as possible. Thanks, Colleen! " - Elly L
"Maybe it is the sheer relief of having won bidding wars and successfully navigated the paper labyrinth and the relentless scrutiny of mortgage underwriters, but I am in tears thinking about how Colleen helped me morally and practically through every step of my house purchase. As an experienced home buyer I started quite sure that I would be low-maintenance but ended eternally grateful for Colleen's good listening, market knowledge and even her tech savvy approach to the whole process. She also made it more fun because she is so grounded and positive. She has many professional allies that help from lawyers to electricians and she brings a creative design sense to the search—she has the ability to balance all the factors and players involved in buying and selling real estate. "- Jule P-M
"It had been over 11 years since I was in the real estate market and I wanted to buy some investment property. I knew I wanted somebody really good at their job. Enter Colleen Kelly. She is the real estate agent I chose and I can recommend her 10,000%!
She found me an investment property that I also call my home in a beautiful neighborhood that I love and that allows me to pursue my musical passion in a dedicated basement music studio. Within three months I worked with Colleen as a buyer representative, a seller agent and she found me tenants for my investment property. Timing was crucial because I had to sell my old place before buying the new place. She has a whole team to make the selling process very efficient. She has a very thorough understanding of what sells in todays’ market. I had three offers the first weekend my condo was on the market. Eventually I accepted an offer higher than asking price.
During that time, she negotiated a lower price on the property I was buying. Lastly, she handled getting my investment property rented out. She helped me with designs of the units. Lastly, she suggested ideas to update the rental units to make it attractive to renters. And, she handled getting all the leases signed.
She has very clear ideas as to what each role she plays as a buyer representative, seller agent and rental agent. She was always three steps ahead of what needed to be done and helped me to take action to keep the ball moving. Every time I got nervous or upset during the selling, buying, renting process she was helpful and got things resolved. She created a wonderful experience and set a very high bar for all real estate agents.
I’m grateful and in awe of Colleen. I hope to work with her again in not the so distant future in buying my next investment property. She is one of the smartest, positive, hard working people I’ve ever met."- G. De Lear
Colleen’s 25 years of award-winning executive sales experience gathered at such notable corporations as 3M, Forrester and similar business institutions taught her many lessons about people and how to satisfy their needs. The most important: everyone deserves exceptional service without exception. Whether the account was small or record-breaking, her approach was consistently the same. The client’s satisfaction was paramount. As a real estate agent, she brings that same commitment to service to each of her clients every day. As one recently said, “Colleen and her team took care of everything. She is the maestro extraordinaire of real estate.”
Colleen’s approach to customer care began developing early in her life watching her father build his manufacturing business, starting in the family garage in Pittsburgh and growing it to service customers throughout the nation. It continued as she observed successful business practices living in such international places as South America and Spain, or domestically in Florida and throughout the greater Boston area for the past 33years. Everywhere, the key to a successful sales practice was offering a superior product or service, AND doing it with authenticity and an empathetic understanding of a client’s needs.
As a realtor, Colleen demonstrates her empathy and exceptional service by fervently representing her clients while minimizing the stress of such an important transaction. While her approach is deeply solutions oriented and analytical, her style is a high touch concierge-type service. Colleen particularly excels at comfortably communicating with clients, regardless of their origins or station in life, and developing useful insights that aid her to advocate for them. This special skill, in combination with her high integrity, strategic thinking, strong negotiation skills, professional coaching experience and team of professional experts who address all aspects of a real estate transaction, form the basis for Colleen’s successful relationships with clients who consistently provide her with rave testimonials.
In what spare time she has, Colleen uses it to satisfy her natural curiosity. She is an avid reader, book club member, regular movie-goer and practices yoga and Pilates. Her interest in American politics is deep and her favorite TV show is Jeopardy.