Diana McKay

TOP AGENT MAGAZINE AWARD – 2019

Top Agent and multi-million-dollar producer Diana McKay is a consummate, hard-working real estate professional who truly cares about the well-being of her many buyers and sellers.  In addition to her extensive industry knowledge, honest, integrity and expert negotiation skills, Diana also brings to the table a sense of empathy during the sometimes emotionally challenging transaction process that puts her clients at ease and assures them they are safe in her hands.

Diana's career in real estate technically began in the late 1980's.  "I had just started selling" she recalls "when I had to leave the business because my husband was diagnosed with cancer.  So, for the next twenty years or so I worked in the CPA and management arenas." Once she became a widow in 2004, she decided to give real estate another go.  "I truly believe that this is what I'm supposed to be doing," says Diana, "but life had me doing other things first.  I honestly believe that the losses I've experienced in my life have made me much more empathetic, and I believe that helps me help my clients, because buying or selling a home is a very emotional process. So, when my clients are at their wits end, for whatever reason, I'm able to stay calm and help them through it."

Selling a wide swath of the Pittsburgh region, Diana is extremely proud of her association with Compass.  "They are just wonderful," she says "Unlike other brokerages, they don't foster a competitive environment.  Here the agents support each other, and it's wonderful truly a breath of fresh air."

There are many factors that come into play when assessing Diana's success story.  "A lot of it has to do with my work ethic," says Diana.  "Also, I used to work in management, so I know how to manage my time and manage people, and I can get a lot done.  When negotiating for a client, you use your conceptual skills, intellectual skills, and you must be able to resolve issues as they arise. Those are all management traits that have prepared me well for a career in real estate sales."

When speaking with Diana about what she does for a living, one can't help but notice a certain exuberance when she discusses working with clients, and the reviews she has received are perhaps the best evidence of the positive overall experience she provides them.  "Diana is knowledgeable, professional, approachable, personable, has endless patience and is so generous with her time...whatever question we asked her, she gave us the most honest and trustworthy answers," reads just one of many testimonials on zillow.com on which site she holds a perfect overall five-star rating.

When asked about her plans, Diana grows pensive for a moment before replying.  "My dream would be to find the perfect property and the perfect builders and create a development," she says.

Her overarching objective, however, remains the same as it has always been to continue providing her buyers and sellers with the very best service available in the Pittsburgh area.