Compass is the #1 independent brokerage firm in the US as an innovative residential real estate firm. With the solutions-driven mindset of a tech startup and the sophistication of a luxury brand, Compass is the future of Real Estate. Leading the industry requires the most innovative tools across engineering, design, and strategy by the brightest minds. Compass is changing how agents and clients navigate the process of finding or selling a home through the proprietary platform.
Before joining Kathleen at Compass, Jan worked for over eight years as a successful executive relocation expert based in San Francisco, helping executives and their families worldwide find new homes in the Bay Area. She has skillfully helped clients define their priorities and then guided them to find an ideal home, considering schools, neighborhoods, commute, culture, and recreation. Before the relocation business, Jan worked in sales management in the wholesale apparel industry, representing leading clothing brands and working with large department store retailers nationwide.
Jan, is an eighth-generation Californian and has lived in Mill Valley for the past 29 years. She is actively involved in developing an extensive network, supporting many organizations, and has served on several boards. She enjoys hiking, tennis, skiing, and biking with friends and family in her leisure time. Jan is currently in a book club, gourmet dinner club, and a mother's club she helped start over 25 years ago. Jan and her husband Joe have raised their two children (now in their 20s) in Mill Valley.
First, from the first call all the way to the virtual closing table, Kathleen and her partner, Jan, were always available. They responded with urgency by text, email, phone call, or whatever means that was convenient. Second, the resources and 3rd party recommendations were spot on and exhibited the same successful characteristics of Kathleen and Jan. It was recommended that I paint the interior, stage the home and perform a deep cleaning, including windows. Individually, nothing too complicated. However, coordinating these services in a timely manner while eliminating personal inconvenience in a work-from-home covid environment is challenging but thankfully flawlessly executed. Once I decided to sell, there is absolutely no doubt in my mind that I was able to get the home ready for the market many weeks, if not months, quicker and with confidence due to their recommendations and proactive diligence.
Third, feedback during the active selling period was frequent, concise, frank, and accurate. Never during the sale process or in the preparations of the home for sale did I feel like I was not benefiting from their years of experience in the market. Mill Valley and other Marin communities are not cookie-cutter markets, and each home/neighborhood has unique attributes. I had complete confidence that my unique home was staged and presented to highlight those unique characteristics that I fell in love with 15 years ago.
Lastly, I would like to reiterate that all my conversations with Kathleen and Jan were candid and straight. No fluff, no flatter, just simply honest and accurate. I trusted the team, they executed, and could not be more satisfied with the whole experience. I can, wholeheartedly, without reservation, highly recommend their services. As a bonus, they are the same people personally as they are professionals.