Janine Mitchell

Austin Habitat for Humanity

Rebuilding Together Austin

The SAFE Aliance

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★★★★★
"The Muñoz Group was so fantastic to work with, all around throughout the entire process!! Lisa warmly introduced us to her group and how they work with expertise and a great attention to detail of our particular situation and what we wanted in a home.
Then we primarily worked with Janine through our searching and buying process and wow, I can't say enough good things about Janine!! She was incredibly helpful, attentive, patient, kind, and very informative. We felt in good hands and cared for the entire time. We had a lot of specific criteria that made our search more challenging and we refined what we were looking for overtime because of our learnings along the way. It took several months to find a house and Janine stayed committed and available the entire time. I was so impressed with her expertise and all that she knows! She would point things out to us at each house that we wouldn't have been aware of otherwise and it really helped inform our decision making. And I was so appreciative of her graciousness and the ways she supported us through all steps.
Helen was also great to work with and so helpful keeping all of our to-dos and documents organized! She made sure we were on top of every step of the buying and closing process and did a lot of question asking and fielding different aspects with the lender, seller, and title company. She was also very kind and generous!
The group's caring touch as a whole felt like we were working with family in some ways and they even sent us gifts and celebrations at each point in the journey.
I highly recommend this realty group!! They were amazing, going far above and beyond anything I would have imagined and anyone I've worked with before!" - Alison G.

★★★★★
"This was our second time working with the Munoz Group. They are better than ever.
Lisa Munoz is smart about all things real estate. She does very careful research on the market in pricing a home and then breaks it all down to help her clients make sense of what can be a daunting process. Her team and their practices reflect her good instincts and strong leadership. We worked closely with Janine (buying a new home) and Teel (selling our current home).
Janine was always generous with her time and attention in addressing our questions. She helped us to think holistically about our move. She shared her considerable expertise about things we didn't know enough to ask. She is clearly very experienced and knows how to navigate the many things that come up along the way when searching for a home. Best of all, she is a warm, kind person who is incredibly easy to communicate with.
Teel was amazing too! They are so upbeat and helpful about everything involved in getting a home ready to sell. No question was too small to ask and every response was prompt, thorough, courteous, and clear. We already had high expectations having worked with the Munoz team before, but Teel surpassed even those expectations at every stage of the process.
I also have to say how much I appreciated Helen who smoothly facilitated the necessary paperwork that always accompanies the buying and selling of homes. She too went above and beyond and was always so cheerful and supportive.
If it isn't clear by now, I highly recommend the Munoz Group whether you plan to sell a home, buy a home, or both." - Angela L.

★★★★★
"Janine was the perfect fit for my wife and me as first-time homebuyers. She was incredibly easy to talk to and explained every step of the process clearly, which gave us a lot of confidence along the way. Having her on our side made the experience feel smooth and manageable. I would highly recommend Janine to anyone looking to buy a home in the Austin area." - Max D.

★★★★★
"With over 20 years in this industry, I have rarely seen a Buyer's Agent work as hard for their client as Jeanine did when her client purchased my listing. Not only was she polite, kind and professional, but she also advocated for her client on every detail, down to the last second! Highly recommend her and hope to work with her and her team again!" - Monica D.

★★★★★
"We had an amazing experience working with Janine! She truly went above and beyond for us, taking the time to look at houses even at the last minute. She was always thorough, asking the right questions to sellers, and making sure every detail was covered. Janine was incredibly attentive to what we wanted in a home. She really listened, gave honest feedback, and even recommended against certain houses she knew wouldn’t be the right fit based on our conversations. That kind of care meant a lot to us. As first-time homebuyers, we couldn’t have asked for a better guide. Janine and Helen were both super responsive, supportive, and patient throughout the entire process. They made what could have been stressful feel smooth and exciting. Thanks to their hard work and dedication, we found our dream home. We’re beyond grateful for everything they did, and we highly, highly recommend Janine! She’s simply the best." - Monica L

★★★★★
"Hands down, the best real estate experience we've ever had!
We first discovered Janine 5 years ago when we were considering a move to Austin. I stumbled across one of her listings on the Compass website and decided to subscribe to her email list. From her very first newsletter, I could tell she was different from every other real estate agent I’d come across—knowledgeable, insightful, and genuinely passionate about Austin real estate.
Life took a few unexpected turns and our plans to move were put on hold, but I stayed subscribed to her updates all these years because they were always so informative and well-curated. Fast forward to now, we finally decided to revisit the idea of buying a property in Austin—and of course, Janine was the first person I reached out to.
From the moment I emailed her, everything moved fast (just the way we wanted). Within a week or two, we flew out to Austin, and Janine had already lined up all the houses (to be more exact, 14 houses!) we were interested in seeing, which was incredible. She packed our two days with efficient, well-thought-out showings, provided a neighborhood tour itinerary, and even suggested we swap out a few properties she felt wouldn’t be the right fit—with spot-on replacements. By the third day, we were ready to make an offer!
From first contact to being under contract took less than a month. Janine also connected us with excellent lenders, and every step of the way she and her incredible team—especially Helen—were organized, responsive, and so easy to work with.
Janine is everything you’d want in a real estate agent: sharp, honest, efficient, and kind. If we ever decide to buy again—or sell the home we just bought—there’s no question who we’ll be calling. Janine is the one.
Thank you for making this experience not only possible, but actually enjoyable. You’re a gem, Janine!" - Ali

★★★★★
"Second time around with Lisa and the Muñoz Group. Lisa, Janine, and Teel were all amazing helping us navigate a buy and sell simultaneously in Lakeway. The team was amazing at every step. We gave them a challenge with our love for older homes (and the issues they can present). Lisa was direct and guided us through a process that led to several inspections and meetings with specialists to make sure we fully understood the work we were undertaking. In the end, they helped us get our dream home under market leaving funds for the repairs we wanted, and were able to get us full asking for the home we sold. Amazing! Thanks for the hard work Muñoz group, and for being some of the kindest genuine people to work with!" - Cassandra S.

★★★★★
"We had an exceptional experience with our realtor Janine Mitchell and everyone at The Muñoz Group while buying our first home in Austin. Janine is so knowledgeable and made us feel empowered through the entire process from home search to closing. Everyone on the team at The Muñoz Group was experienced, responsive, professional, and caring. I would recommend the team to anyone trying to navigate the Austin market." - David A.

★★★★★
"Our agent, Janine Mitchell, was superb--everything you want a buyer's agent to be. She was attentive to us and on top of every detail. The support from the staff at the Muñoz Group was just as effective, efficient, and helpful. I highly recommend Janine and the Muñoz Group." - Charles L.

★★★★★
"We worked with Janine on the purchase of a new home build. We weren’t really sure that we needed a realtor for a new home build, but we are so thankful we had Janine on our side.Janine helped us throughout the entire several months of the home building process- from negotiating on price and incentives to helping us resolve the issues that came up along the way. Janine was attentive to our wants and needs, advocated in every way on our behalf, and went above and beyond to make sure that we were getting the home we wanted. Janine is proactive, knowledgeable, and attentive- everything you could want in a realtor. Janine is also easy to work with, friendly, and professional. I cannot say enough great things about her. Without a doubt, I would highly recommend Janine and the whole Muñoz group to all of my family and friends." - Canela G.

★★★★★
"Working with the Munoz group has been amazing. Janine was our agent and she was amazing the entire way through. She was so good at keeping me up to date on everything, even when there wasn't an update to give. But she was/is always checking in with me. They have made this process of buying our first house so good. I cannot recommend them enough!" - Melanie A.

★★★★★
"We had the pleasure of working with Janine and Helen from Lisa's team when buying our house in Austin. Janine was hands-down one of the best agents we have had when buying a house. She is responsive, understanding and has a great attention to detail. She was relentless in finding us a house and it felt like we were always on her mind when new listings came on the market. We were surprised how she went over and beyond for simple things like ensuring the sellers were indeed fixing the issues found during inspection. We were also pleased to see that Janine kept in touch even after closing. Helen who was our closing coordinator was equally great. She did an awesome job in making sure everything was lined up for us to close on time with zero issues. Overall, we heartily recommend Lisa's team especially Janine!" - Manas D.

★★★★★
"Lisa helped me buy my first house when I moved to Austin 10 years ago. Now, she's helped my family sell that house and move into what we hope could be our forever home. Her insight is sharp, and her team is incredibly skilled. The communication I had with Lisa, Helen, Teel, and *Janine *was consistently helpful. I couldn't recommend them highly enough." - Eric L.

★★★★★
"It doesn't feel like 5 stars is enough to give. I worked with Janine for just under a year to find my first home, and throughout this time she was more helpful than one could even begin to imagine! Not only did Janine go above and beyond to help me find the perfect house, she thoroughly educated me on all the major and minor details that go into buying a house- property taxes, homestead exemption, market trends, comps, what to look for when viewing a home, inspections, etc... the entire process from beginning to end. Without her expertise, I wouldn't being nearly as equipped as I am now to close on my house and feel 100% confident in doing so. She was very patient answering all of my many, many questions, and spending many hours touring more homes than I probably should have! I cannot recommend Janine enough, especially as a first time home buyer who wants to be thorough and armed with knowledge before making such a big commitment. You are in great hands with her!" - John P.

★★★★★
"Lisa, Janine, and the whole team are so genuinely sweet and committed to helping their clients! We had a very specific set of criteria when looking for our first home, and Janine led us so positively through the process as we waited patiently for the right one. We couldn't have asked for a better experience!" - Katelyn V.

★★★★★
"This was our first time buying a home and Lisa Muñoz and team made it such a great experience. Janine Mitchell was our buyer's agent and really guided us through this process. She set the strategy for our home search and helped us really hone in on what we wanted. We were able to relax and enjoy the process in the confidence that Janine provided. I would recommend anyone to Lisa's team, especially to Janine for their home search. We look forward to working with the Muñoz group again for any future real estate transactions and will confidently pass along the recommendation for their business to everyone!" - John O.

★★★★★
"We have been so impressed by Lisa and her whole staff. We are buying a home and selling our current home so we've worked with both parts of the office, and high performance is uniform across the board. From guiding our search to scheduling house tours, to replying to random emails I sent at 9 pm expecting a response the next day (sorry Janine!), the team is responsive at every turn. As we go through the buying process, Janine and Helen have helped us step by step. They've gone above and beyond to ensure we know what's going on, what we need to do, and connected with title companies, lenders, and inspectors on our behalf. The selling process has been equally smooth. Colby has arranged meetings and kept communication open. Lisa has worked her market analysis magic guided by years of experience and deep understanding of housing inventory, interest rates, and trends. Teel has developed a strategic improvement plan for our home, based on getting a return on investment, and is coordinating with contractors for bids and repairs on our behalf. This crew is a camera person away from their own TLC show, watch out Waco! You are in good hands if you work with The Muñoz Group." - Emily F.

★★★★★
"Everyone at the Munoz Group was great during our home buying experience, but we place a spotlight on Realtor Janine Mitchell and Transition Coordinator Helen Gregg. They both provided the highest level of quality and professionalism. The information, support, guidance, professionalism and warmth we received is unmatched in our experience buying and selling homes. We give them the highest rating possible!" - Terry E.

★★★★★
"We loved working with Lisa and her team to purchase our new home! Once we found our dream house, Lisa and her team's expertise allowed us to move quickly and effortlessly through the process. Thank you so much Janine, Lisa, and Helen!" - Michael L.

★★★★★
"Janine is a top-notch realtor and she has my highest recommendation. She worked with me for almost 2 years, from start to finish, while I purchased a new build home. Janine and I met in person two times but as I was living in the UK we had to communicate via phone and video calls (beyond those two in-person meetings). Janine was always very responsive. She made a number of trips from Austin to San Marcos TX to help me select the perfect lot for my new home. She also made trips to the house as they were building it and sent me photographs. She came to my design appointment and helped me select the upgrades; I'm not a great decorator so her expertise came in very handy. Once I purchased the home, she provided me with points of contact for various services that I needed. Nothing was too much trouble for her. Janine goes above and beyond and she is a calm and pleasant person, which made it a joy to work with her. I couldn't be happier with the professional service she provided." - Chanelle

★★★★★
"My partner and I recently purchased our first home in Austin and worked with Janine Mitchell and the rest of Lisa Munoz’s team! Janine did a great job getting us calibrated with the homebuying process and showed us a wide variety of houses. Janine handled the offer, option period, and closing process like a champ, even when we were thrown some curveballs on closing day. Helen Gregg and the rest of the team were outstanding at keeping everything on track and organized as we moved towards closing. Would highly recommend the Munoz group for anyone buying in the Austin area, especially first-time homebuyers!" - Alex C.

★★★★★
"My partner and I recently had the pleasure of working with Janine, Lisa and Helen from The Muñoz Group to find a home. They were absolutely fantastic! From the very start, they took the time to understand exactly what we were looking for in a home. Janine was great - she showed us around (a LOT of) different properties, giving us helpful insights along the way about what to look out for and what to consider. Lisa was a tremendous help. She made sure we understood every step of the process, which was super important for us as newcomers to the home-buying scene. It was clear they genuinely cared about making sure we were well-informed and comfortable with every decision. What really stood out to us was how they continued to be there for us even after we found our dream home. They made it clear that they were just a phone call away for any questions or concerns we had, which was incredibly reassuring. Overall, they made what could have been a daunting process feel smooth and manageable. Their knowledge, patience, and ongoing support really made a difference for us. We highly recommend them!" - Kat S.

★★★★★
"Lisa and everyone who helped us out did an amazing job. They kept us updated and answered any questions we had and there was a lot of them because this was our first home purchase. Over all everything went really smoothly, and Lisa and her team even reached out to us when something concerned them with the process and did what they could to fix an issue and let us know what’s happening." - Travis R.

★★★★★
"The Muñoz Group and their level of service to their clients cannot be beat. From Lisa Muñoz herself, to the entire team we worked with; Janine, Teel, Helen (and even had Carson take us out to a few showings!) I cannot thank them enough for the care they each took with us on our home buying journey...that ultimately led to our home selling journey. We were covered every step of the way, supported when we changed course, had all the information we needed to make informed decisions in this crazy Austin Texas market, and given everything we needed to reach our goals. Once the buying and selling process was set into action, Janine, Teel, Helen and Lisa closely guided us every step of the way through all the negotiations, paperwork, home repairs, a great lender, and answered questions we didn't even know we had through it all! I can't say enough about the exceptional level of service and I would recommend The Muñoz Group to anyone in need of the highest level of care and attention on your Austin real estate journey...whatever it may be. This was the second time we've had the pleasure of working with Lisa and there is no one else I would call." - Megan C.

★★★★★
"It has been an absolute joy working with the Muñoz Group. There aren't enough superlatives to write that would fully encompass the customer service they provide. They are true professionals and are not only on top of their game, they treat their clients like family. It can be a stressful experience purchasing a home but if you have the right agents helping you, it can make a big difference in the experience. Lisa and Janine went above and beyond to get us into our dream home and we could not be more pleased with Compass" - Greg G.

★★★★★
"Janine and her team were excellent! Moving from oregon to texas came with high anxiety. Working with Janine was a relief having a experienced and competent realtor. My wife and and I have used many agents in the past. Our AC system broke down 2 months after escrow closed. Everyone we called was booked 1-2 weeks out. It's July of course and 100+ temps. We called Janine and she had someone out in 2 days to make repairs. She will go above and beyond her job description. A soft warm compassionate person with high character. Nothing phoney about Janine, give her that interview and you'll see these qualities." - Michael M.

★★★★★
"We had a great experience with Janine as our real estate agent. She exceeded our expectations and went above and beyond by communicating well with us throughout the entire journey. We are truly grateful to her for helping not only us but also our boys when they bought a house last year. Thanks to Janine and the whole team! " - Annabelle I.

★★★★★
"As a first-time home buyer, I had such a pleasant experience working with Janine. Janine made the whole process as smooth as it could be. She was very thorough, very responsive, ​and ​ took time to learn what I needed and what I wanted in a home, and had patience with me if I needed extra things explained. I couldn’t recommend her enough!" - Brandi G

★★★★★
"What a top-notch operation run by the amazing Lisa Muñoz! Lisa and her team were available, considerate, and receptive throughout our home-buying / selling process and we couldn't have had a better experience. Along with Lisa, both Janine and Teel were instrumental in helping us through what could have otherwise been an intimidating process, but has actually been a pleasure! thanks to their expertise, patience, and guidance.We recommend Lisa Muñoz Realty whole-heartedly and can't say enough good things about Lisa and her tremendous team!!" - Tyler S.

★★★★★
"We worked with Lisa Muñoz and her team (Janine Mitchell and Carson Uhr); it's hard to convey how highly she came recommended by my colleagues and friends. We started the process of finding a home about a month and a half ago or so (two months at the latest), in a very, very difficult housing market. Lisa and her team zeroed in on exactly what mattered to us most. On our first home tour, we found one that looked perfect for us in exactly the part of town we wanted to live in. We put in a bid and the team negotiated wonderfully to get the price lower quickly. At every step of the way, the team (especially Janine) explained the process helpfully and quickly, and took care of a lot of the details that would have otherwise caused us headaches. And now we already have the house! It really felt like a miracle, to us and the incredulous friends we described our process to. Lisa and her team were incredibly friendly and relatable, as well as generous with their time. We never felt pushed into any decision, and we always felt supported. They're good people, which I didn't necessarily assume would happen when buying a home with a realtor. Thank you to Lisa, Janine, and Carson for making a difficult process as pleasant and painless as possible!" - Daniel D.

★★★★★
"I am very happy we found this house and am still loving it to this day. Working with you was an absolute pleasure and exceeded all my expectations of working with a realtor. Have definitely dropped your name a few times when talking to people about Austin area houses." - Jeff G.

★★★★★
"Janine Mitchell is a rock star real estate agent! She is prompt, accommodating, and professional. There is so much that goes into searching for a new home, and it's comforting to know that I was in capable hands. Janine will go above and beyond your expectations! She was such a great guide, especially for my family who was moving in from out of town and didn't know the area. She was instrumental during every step of the process. We will recommend her to anyone and everyone we know who is looking to move to Austin. Thank you, Janine!" - Rich G.

★★★★★
"I want to thank Janine for firstly, staying in contact with me prior to working with her on putting my home on the market and looking for a new home. Janine, went above and beyond, by staying in touch via phone, email, and dropping off material at my door for me to read to help me be informed on my area and the houses for sale in my community. She took the time to visit with me and understand what was important to me in choosing and working with a realtor. Even after closing recently on my new home, Janine has reached out and set my mind at ease knowing that she is available for questions, check-ins/reminders and to assist me as I get settled into my new home. Definitely, recommend Janine for her patience, commitment, and knowledge. Thank you, Janine, for helping me find my new HOME! " - Pauline A.

★★★★★
"My wife and I worked with Janine for the past year as we built a new house. She has extensive knowledge of the real estate market, as well as knowledge and information related to all the things that need to be considered when building a house, which really helped! If you're looking for a great Realtor in the Central Texas / Greater Austin area, I strongly recommend that you contact Janine. She's professional, extremely responsive, and a great person to work with!" - Richard H.

★★★★★
"Janine is absolutely the best real estate agent I have met!" - Hala B.

★★★★★
"I have known Janine for almost 30 years, going back to when I was making my first sales calls into computer retailing in the early 1990s. Janine was a young buyer at CompUSA (then the biggest retailer in the biz), and it took some stamina and patience to finally get in front of her and then to finally get my products to the shelf. We were a new entry in a category with a clear leader. That was the start of a great relationship and friendship.
Fast-forward to the present. When on a whim. I asked Janine to run a title search on my father’s house (he died 23 years ago, and we had no idea if we had a claim) a little more than a year ago. She did so enthusiastically, not knowing if anything would ever come from it for her. That is customer service, in my opinion. You know the rest of the story. It turns out that we certainly did have a claim, and the information Janine provided was invaluable in the process that led to last week’s closing, and four (me and my three sisters) very happy heirs to my father.
Janine was terrific throughout and kept us up to date at every step of the process. This house was an absolute disaster inside, so she had her hands full. Our attorney (also my niece) was VERY complimentary of Janine throughout the process as well. It was a tricky situation involving old reverse mortgages by my stepmom and the involvement of a big bank. Anyway, I could not be more pleased with Janine, and you should be pleased to have her as an associate." - Bob G.

★★★★★
"Janine is a caring and knowledgeable realtor. She was very encouraging and steadfast as we dealt with buying in this crazy market! We will recommend Janine to anyone moving to the area." - Ann O.

★★★★★
"Janine is very friendly and professional - she a great job helping us." - Alex L.

★★★★★
"As first-time buyers, Janine was incredibly helpful in making the process easy and was able to explain any questions we had or help with any hiccups we encountered along the way! " - John M.

★★★★★
"Janine is extremely knowledgeable about the market! She has expert negotiation skills and truly cares about her clients! I highly recommend her! " - Heidi A.

★★★★★
"We used Janine to buy our first home in 2020, and she could not have been more helpful! She was always responsive and helped walk us through everything that goes into buying a home, which was completely new to us. Janine is very good at reading the situation on a house-being sure you don't overpay, but your offer is competitive. We could see her excellent negotiation and communication skills with every other agent she talked to. We were able to get a house that we love, thanks to Janine." - Alex W

★★★★★
"I totally recommend working with Janine; the experience has been wonderful. I have been living in the US just for 1 year now, and I didn't really know anything about the process of buying a house or the importance of having a great Realtor to assist you. She has been on top of everything and continually follows up on every step of the process, and answers all my doubts right away. In the future, if I sell my house and look for another one to buy, I will do it counting with Janine's help without a doubt." - Daniel G

★★★★★
"Janine was so helpful, kind, and knowledgeable during our home search. She understood our needs and was able to find a home for us that met those needs. Our timeframe to find a home was tight. Janine worked hard to find, negotiate and get us in a home by our deadline. My family thanks her for all of the help!" - Kelley F.

★★★★★
"If you're looking for a Realtor who will give a personalized touch and put in the effort and care you would expect from a friend or family member, Janine IS that Realtor! She is sincere, kind, and genuinely cares about her clients as people. She took the time to truly get to know us, what we needed in a neighborhood and house, and our longer-term vision and goals for our home and she nailed it! We found our perfect house within just a week of working with Janine, and the entire house buying process went extremely smoothly. She was with us every step of the way, providing her valuable knowledge, expertise, and support. She was extremely flexible and always looked out for our best interests. We love Janine, and she continues to wow us with her thoughtful birthday cards and resources for our new journey as homeowners. We would encourage anyone to work with Janine. You'll be so glad that you did!" - Lea M.

★★★★★
"A detailed, conscientious professional, Janine's years of skilled business leadership serve clients well as a trusted partner, whether buying or selling a home. I highly recommend Janine to friends and associates in the Austin area." - John L.