Real Estate Negotiation Expert
MBA, Finance, University of Illinois, Champaign-Urbana
"When my husband and I chose Karen to represent our home it was largely based upon a gut feeling that the relationship would be a good match. The process of selling a home takes many emotional turns. It's important to feel your realtor will acknowledge your investment of the heart while also focusing on the business of the deal. Sure enough, Karen stayed with us through every turn and added her steady heartbeat to our perceptions, along with her knowledge and experience. Karen even managed circumstances which went beyond the scope of work you expect to receive from a realtor. She stepped in to save us a trip here and there and was always the one to make the suggestion of the favor. What we didn't realize right away was how much Karen's nature would resonate with a prospective buyer. She is mild mannered and even keeled, never imposing herself upon the relationship of the buyer and their own realtor; that said, her personality is perceived with a consistency of truth and good-natured habit. A buyer is going to be skeptical and want to discuss or uncover matters they imagine may be or become an issue and Karen is just the person you want to communicate with them. She does not manufacture moments or handle people which are traits some people confuse with a go-getter realtor. Instead, she is steadfast, easy-going and professional and she conveys all of this with a tone of voice that is never anxiety producing or antagonizing for the buyers or their realtor. After we received the offer we wanted to accept for our home we called upon a well-known attorney friend of ours to help us come to closing. He went out of his way to tell us he was blown away with Karen's organization and the helpful details she provided him with step step. He also mentioned that she possessed the polish to know what matters should be left to the attorneys but that she remained very present to assist at all times. Karen became a part of the fond memories we hold of the home we built ourselves, raised our children in and experienced strong emotions separating from. We are so happy that the process of selling did not affect us adversely in any way and, instead, fostered good relations with the new owners." - Elizabeth
"Our home sale experience with Karen Rooney was nothing short of exceptional. Karen's superb professionalism is evident in her sincere kindness, attuned and empathetic listening/effective communication, unwavering advocacy, availability, and keen attention to RE market trends. Karen never waned in her support, optimism, enthusiasm and creativity in the somewhat challenging restrictions we had as sellers. She has been a gift to us!" - Heather
"Karen is a superb realtor who goes above and beyond the call of duty. She had the challenging task of selling my home after I had already moved to California. There were many upgrades that had to be made to my house. When I decided to repaint and refinish my floors, she interviewed, selected and oversaw the workmen. Karen and I were in constant communication as we discussed her strategy, etc. She was my advocate through the entire process. I trusted her with all the decisions that had to be made. She made this difficult process smooth and easy for me. I wholeheartedly recommend her to anyone who needs a realtor. Her customer service is outstanding." - Stella
"Working with Karen Chien-Rooney to sell my home on Lyster Road in the Fort made the realty experience exceptional. Living in the neighborhood gives Karen the firsthand appreciation for the wonderful history that surrounds us. It was great to be on the same page with my realtor, with the same personal understanding of the value of the period architecture, the amazing natural landscape, and the many other wonderful aspects of living in a secluded gem near the shores of Lake Michigan. Every historic property has a unique story and she was able to share this with prospective buyers - which was exactly what I hoped for when looking for the next owner of a home that was near and dear to my heart. Karen worked diligently to give my home visibility and was fantastic in providing timely follow-ups and honest feedback. She seamlessly coordinated the many details all the way through closing and made a process that can often be complex and stressful, very manageable. I knew I had a strong advocate to represent me, my property and my best interests in the home sale process. Karen is a trustworthy and hard-working realtor and a well-established resident of the Fort. I would recommend Karen to be your expert advocate when looking to buy or sell your Fort Sheridan dream home." - Ann
"If you are looking for a gracious, dependable, competent real estate professional, look no further than Karen Chien-Rooney. My family recently sought Karen's help in selling my mother's Fort Sheridan condominium. The service that we received from Karen was beyond exceptional. At every step of the process, Karen exceeded our expectations. Karen was resourceful and competent in her approach to mom's condo. When we discovered that some minor work was needed, Karen took the initiative in facilitating necessary repairs, even meeting repair folks at the condo when we were not able to do so Karen is gracious, professional, competent - If you need a topflight real estate professional, look no further than Karen Chien-Rooney!" - Patricia
Karen has raised her three children here and has enjoyed the lakefront, forested ravines, and paths that traverse the 400 acres of beautiful open space in the town.
Karen's corporate experience in finance brings skills that are well-suited to real estate. These include analytical thinking, communication, and innovation. Clients have always been her top priority. She understands how much selling or purchasing a home impacts one’s life and is committed to providing the outstanding customer service, integrity, and hard work that is necessary to ensure a positive experience and outcome for clients.
Karen looks forward to working with you in the process of selling your home or buying your dream home.