Krystal Shaw

★★★★★
"I've worked with Krystal twice now, once to find a rental house and most recently to buy. She's the perfect balance between laid-back Austinite and thorough, on-it real estate machine when needed. She patiently answered all my pesky questions, helped negotiate a lower initial price despite the tight market, and was able to turn around a blazing fast post-inspection revised offer backed by actual contractor estimates for every item, which I'm convinced got us a much better deal vs just throwing out a number. Do yourself a favor and work with Krystal for your next home search." - Doug

★★★★★
"Our dear friends referred us to Krystal when we began our home search and it's easy to see why. Because we were not living in town at the time, it was important to us to have an Austin expert whose judgment we trusted on the ground on our behalf. Krystal is extremely knowledgeable about many Austin neighborhoods and took the time to get to know our style and needs. while she gladly checked out any properties we showed interest in, she was a straight shooter when it came to any potential downsides. After a couple of months, we started to feel a bit guilty sending Krystal out to so many homes, but she waved us off -- she was enthusiastic and easy to communicate with from the beginning of our home search til the end. Finally we found our dream home, which was in high demand. I'm sure Krystal's persistence helped us seal the deal. And then came the closing, which had some bumps in the road on the seller's part and we ended up doing remotely. Krystal was always at the ready, helping with last-minute negotiations and arrangements. Overall we felt like we were in great hands during a particularly tricky process!" - Callie

★★★★★
"I mean, seriously. I connected with Krystal through happenstance online, with no referrals while just starting my divorce. Krystal was kind, patient, full of realistic and helpful advice, and generally awesome the entire time we worked together, including two bidding wars, one contact we had to back out of and months of looking. Krystal is a great agent because she pays attention and really gets what you're looking for. She gave me her opinion when I needed it and let me figure it out when I needed to. She's genuine, relatable and a pleasure to work with. I love my new house, and if Krystal wasn't my agent, I don't know if I would have found it. I hope to work with Krystal if I ever need to sell my house, can't speak highly enough of my experience ." - Sara

★★★★★
"I cannot emphasize enough what a pleasant experience it was to work with Krystal. My boyfriend and I were considering buying a home in Austin and we are first-time home owners, so this whole process was initially very intimidating. I've had some negative experiences with realtors when searching for an apartment to rent, so I had some negative stereotypes of realtors (I figured they all just wanted to make money fast and don't really care about good customer service). Upon meeting Krystal, I realized that I could not have been more wrong! She was not only kind, respectful, and funny, but she also went above and beyond to get our questions answered. At our request, Krystal sent us statistics about the market in the last few years, she was always prompt about replying to emails (sometimes within minutes!), she was punctual to meetings, and also referred us to an awesome lender. We learned so much about realty thanks to Krystal; this is no longer an intimidating endevour. Although my boyfriend and I decided not to buy (for reasons that have nothing to do with Krystal or any other realtor), the experience of working with Krystal has completely changed my expectations of realtors. I cannot recommend her enough--it was truly a pleasure to meet and work with her!" - Dolly

★★★★★
"Krystal exceeded our expectations in everyway. We were relocating from Canada and she was extremely helpful in everyway. She has wonderful customer service skills and is a genuinely kind person. I highly recommend her for all your real estate needs. " - David