Lily Lai

​ ★★★★★
" Lily became my trusted guide throughout the entire homebuying journey.

If you told me that I’d ultimately own a condo in the heart of my dream neighborhood within my budget in one of the most competitive markets in the country… I would’ve laughed it off as a joke. But Lily helped me do just that—achieve what I thought was an impossible pipe dream, all while displaying an incredible amount of patience, empathy, and encouragement along the way. Lily stood by my side as I entertained detours, became my sounding board as I worked through different options, and armed me with all the information I needed to make the right decision.

I look forward to working with Lily again and would highly recommend her to anyone who is looking to buy or sell their home! - Christine Lee "

★★★★★
" We had an exceptional experience with our agent, Lily Lai. Lily became a friend, advocate, and advisor as soon as we started working with her. She was the perfect combination of insightful and honest and was always a step ahead of us throughout the entire process. She also made it possible for us to make the search for our home a full family affair (when we started searching I was pregnant with kiddo #3 and it was difficult to tour homes without our 2 big kids too). I know it sounds minor but having her embrace our family as part of the team made a HUGE difference. Our kids still ask about when we will see her again. We feel the same way too ;)

We are confident we would not have found or successfully landed our home if not for Lily--we are SO grateful for her and plan to recommend her to anyone we know who is on the home hunt - Jess Celantano "

★★★★★
" We met with four other realtors before finding Lily, and we are so happy we chose her. What set Lily apart was her responsiveness, warmth, and understanding. We were living in Sacramento while looking for a place in the city, making travel and research difficult, but Lily went above and beyond to make sure to accommodate our schedule or attend showings for us via video call when we couldn’t be there. Lily also expertly navigated the increasingly hot market and guided us to secure a property that we really love. She helped us understand what it would take to get our offer accepted and pursued every avenue available to help us be competitive. When we wanted to make an offer, she moved mountains to prep our paperwork over a holiday weekend, and when we came down with COVID near our closing date, she even helped take care of the various appointments so we could close smoothly without any issues. In the end, we were able to move into a great home after only a few short months of searching thanks to Lily. We highly recommend her! - Eva Mae "

★★★★★
" 5 stars for Lily. As a first time homebuyer, Lily walked us through the entire process. She was very straightforward, responsive, patient, and delightful to work with. Her knowledge of the real estate market really helped us make informed decisions and stand by our decisions with confidence. We strongly recommend her to anyone looking for agent representation. - Eric Chen "

★★★★★
" Lily is friendly, approachable, and lighthearted, yet serious. As a first-time condo buyer in SF, I had so many questions and moments of uncertainty that I could "do the dang thing!" Lily was quick to answer Qs and thoughtful in how she encouraged me when I felt the first time home buying wobbles. I also appreciated all of her recommendations on loan officers as that was part of the process that I was so stressed out about. I recommend Lily to anyone I know who is looking to buy and sell. - Brooke Meyer "

★★★★★
" As first-time home buyers, we were lucky to have Lily as our agent. She took the time to explain the market basics (which for SF is a lot of basics), helped us navigate some unique situations with our best interests in mind, and most importantly provided insights from their experience. Lily was always available to hop on a call or respond via text to questions/concerns/requests. Expertise-wise, I valued her input from both a financial/market perspective as well as from a renovating/design/materials perspective. Lily was consistently demonstrating herself as our advocate throughout the home buying process, via communications with sellers, writing terms in the purchase agreement to address our risks and concerns, etc. I never felt like I've asked too many questions, and my advice is to continue to maintain open communication and discuss expectations as agent/client - they are actively listening and will take action with your best interests in mind. - Teresa Yao "