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Madeleine’s Concierge Page
"Madeleine was incredible. She was with us through our first apartment purchase on the Upper East Side. She is knowledgeable, professional, and responsive. She helped us with an issue
with our mortgage that ultimately saved us a lot of money. Could not recommend her more."
-Julia H.
"My partner and I worked with Madeleine Auffenberg to facilitate the sale of our cooperative unit
on the Upper West Side, from 2024 to 2025. It was a wonderful experience working with
Madeleine – she is always professional, kind, and attentive. Her knowledge and constant
support made the entire sale process significantly less stressful. We’ve had such a great
experience with Madeleine that we are currently working with her in the search for our next
home. We’re thankful that we were connected to her when we first began this process, and we
can’t recommend her enough."
-Stephanie R.
"I had the absolute pleasure of working with Madeleine Auffenberg to purchase my cooperative
unit on the Upper East Side from 2023 to 2025, and I truly can’t recommend her enough. From
our very first interaction, Madeleine was professional, kind, and incredibly attentive. Her deep
knowledge of the market and unwavering support made what could have been a stressful
process feel enjoyable and fun. What stood out most was how deeply she understood what I
was truly looking for—even before I could fully articulate it myself. It was Madeleine who
suggested the building and unit I now call home, and it turned out to be my absolute dream
apartment. Her insight and intuition were spot on. Madeleine was always available to answer
questions, offer guidance, and advocate on my behalf. Her thoughtful approach and genuine
care made all the difference, and I’m so thankful to have been connected with her early on in my
homebuying journey.I would wholeheartedly refer friends and family to work with Madeleine,
and I’d gladly work with her again in the future!"
-Kelly T.
"I had such a great experience with Madeleine! It was my first time looking for apartments in
NYC and she truly made a stressful experience easy and stress-free. She was very responsive,
friendly, answered all my questions, and guided me through what can be an overwhelming
experience. I would definitely recommend her and Triplemint to my friends!"
-Nicole D.
"My experience with Madeleine was wonderful! I was moving with a very limited time frame. In
less than a day, she was able to set up showings for 8 apartments in all the boroughs I was
interested in. Since I was moving from out of state, it was extremely helpful to see multiple
places in a day, and she definitely spent extra time with us to make sure I was seeing all my
options. She was professional and gave informed advice, and kept me totally updated with the
application process. I would definitely use Madeleine again in the future and recommend her to
a friend!"
-Sydney H.
"Madeleine was friendly, responsive, and dedicated. She provided valuable guidance and
support throughout my search. Without her, I wouldn't have been able to navigate some tricky
hurdles that popped up unexpectedly. She was an advocate for me, but never pushy, and was
always happy to answer questions and/or find answers. She definitely went above and beyond
in helping me to find a great new apartment!"
-Anna M.
"Madeleine was absolutely wonderful. She was very responsive to our requests, and was
nuanced in her questions. She spent a little extra time with us on our Saturday together and
very gracefully kept her energy up (even though I know we were all wilting towards the end!). I'm
so happy we were able to work with Madeleine!"
-Alaina A.
"Madeleine was amazing!!! She was super helpful throughout the entire process as my roommate, and I scrambled to find an apartment last minute in the city. She was patient with us,
completely honest and transparent, understanding, and just all around fantastic and easy to work
with! I would recommend her to any of my friends who are thinking of moving up to New York!"
-Imane A.
"Madeleine was so professional, punctual, honest, cordial, and hard-working. We feel lucky that
we got to work with her, and we will contact her again for my daughter’s next purchase and sale
of her apartment."
-Veronica O
"Madeleine was so lovely to work with. Was a joy to go through properties with her in the most
hectic time of real estate. Listened and knew exactly what I was looking for and found me a
great place in a great location. She was a huge support and help throughout the whole process.
Would only work with her again!"
-Tyler B.
"I had the pleasure of working with Madeleine Auffenberg in finding my new home in Manhattan.
Madeleine made the first-time home buying process as easy as possible, walking me through
every step seamlessly. Effective, considerate, and friendly, I'd highly recommend Madeleine to
anyone looking for their next home in NYC."
-Kira W.
Education
Whether helping a buyer navigate Manhattan apartment hunting or guiding a seller through a seamless listing, Madeleine blends strategic market knowledge with genuine care. Her background in public relations sharpened the relationship-building, attention to detail, and communication skills she now brings to every transaction.
A graduate of Southern Methodist University with degrees in Public Relations & Strategic Communication and Fashion Media, Madeleine grew up in Tulsa, OK, before her family relocated to Sea Island, GA. With a father who is a homebuilder, she brings a unique understanding of not just buying and selling, but the design and construction sides of real estate as well. Her close ties across the country make her a truly nationally networked agent.
Outside of real estate, Madeleine can usually be found exploring the city with her dog, Romy, trying a new restaurant or neighborhood, or spending time with friends. She’s always on the hunt for a great Tex-Mex spot and balances her love of food with Pilates, yoga, and long walks around the city.




























