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" We first met Mark Palermo (and team) several years ago when we were looking to purchase our first home. We were visiting dozens of homes every weekend for months, competing in the first-time home buyer end of the market. At the time we already had a great realtor and he was selling a home - it was his follow up and engagement with us as potential buyers that caught our attention. A few years later when we decided to move again, we knew that out of all the realtors that we have interacted with over the previous couple of years, Mark Palermo was the kind of person we wanted representing our home and interests.
Since the time we started working with Mark on selling our original home and taking more than 6 months to help find us the "right" next place, he was always working in our best interests and leveraging his experience and expertise across his network.
As life happens and work has taken us to a new location, we have again been working with Mark to sell our home. Throughout the entire process, Mark has provided guidance and advice that goes above and beyond. From preparation of our property and staging the home appropriately for the market, through to individualized showings, Mark worked hard to make sure that the right buyers would be interested. Despite the complex market situation, our own work commitments and the difficulties of buying/selling during a pandemic, Mark came through with multiple parties interested and we were in contract within 10 days.
Fortunately, Mark's commitment and professionalism doesn't end there. The team supporting Mark in everything from the digital contract signing, key exchanges, specialist contractors, he has it covered. Additionally, on both occasions selling, after contracts and keys exchanged, Mark checked in with the new owners, ensuring that everything had been followed up and providing all the small details about features that are forgotten weeks after an open house tour. Mark's commitment to doing things right is why we have worked with Mark again - even for an otherwise difficult life event, his representation and professional made the entire process manageable.
" - Julie L.
" Great agent! Very aggressive and creative. He was able to help me sell a property that had many challenges, including a tenant with a hoarder situation, which limited the showing times and buyer pool. In spite of this, Mark was able to put a deal together that I was very pleased with. He is extremely creative in how he structures deals, and is a great networker. Look forward to a continuing business relationship.
" - Jason B.
" I recently used Mark to sell a property that was located in Half Moon Bay.
Mark had a firm grasp of the market on the coast, as well as other mid-Peninsula neighborhoods. Mark is very honest, hard-working and got the sale to happen quickly! Mark networked with many builders and investors to get the best price for our property. I found Mark to be the most personable agent I have worked with to date. He kept me Informed anout thecprogress of the sale, offered excellent advice when he was asked and made sure that every step of the sale happened flawlessly!
I would highly recommend and definitely use Mark as an agent again.
" - Claudia P.
" My husband and I recently purchased a condo in the Bay Area and closed this deal in large part because of Mark's hard work and sound advice. We met all our deadlines because of Mark's diligent follow ups with all parties. He drafts well written contracts, and has excellent negotiating skills. My husband and I are recent transplants to California and we knew little of the real estate purchase process. Mark took the time to carefully explain everything to us. Our condo purchase was so easy and stress free, thanks to Mark.
" - Joan F.
" Mark is our go-to real estate agent for San Carlos. He does an amazing job and helped us through an extremely complex buying scenario. He guided us the whole way and went out of his way to talk with all parties involved to get everyone in agreement. He is very personable and trustworthy, and the next time we need any Real Estate assistance he will be the first call we make!
" - Mike P.
" When it comes to a full service, hard working and knowledgeable real estate pro...Mark Palermo is by far the best we have encountered. He helped us every step of the way from the initial consultation to the final move...He started by suggesting the right kitchen and painting contractors, handymen and cleaners to get the house ready to show. ( We used all of his suggested vendors) And, after we accepted an offer, in less than two weeks, kept us in the loop through the close of escrow. He even helped us find a moving company. He made a stressful sale and move a lot easier by having a sphere of vendor partners ready at his fingertips. He is the type of Realtor that you can count on to get it done. I would highly recommend him to anybody.
" - Steve K.
" You needn't look any further for a realtor! Mark is the BEST!
When we made the decision to sell our home in lower Emerald hills of Redwood City, I made an in-depth study of both the market and searched for all the top sellers in our area. I had it narrowed down to 3 top rated and experienced realtors who all told me my home would sell for about $1.5M. One of the realtors even had 3 other real estate "experts" come to my home to inspect and give their opinion and they concurred with his estimate of what my home would sell for. Having done all the market research I just couldn't wrap my head around why such a mediocre price. Then came Mark! I was immediately impressed by his enthusiasm....something I didn't get from the other realtors. Even before we were under contract, Mark took the initiative to go to the City and the County Assessor's office to investigate some discrepancies which directly affected how my property was valued. His "outside of the box" thinking resulted in my home selling in 6 days for $1.7M !!! Everyone else said it couldn't be done.... BUT MARK DID IT!
" - Michele S.
"We used Mark to sell our home, the sale was difficult and Mark handled with ease. His attention to detail, industry knowledge and hands on approach resulted in a great sale, and he was fun and easy to work with. We have also used him to find a home and are now living in a great house!
" - Austin E.
" What a pleasure it was to work with Mark Palermo - he is an
experienced professional with the highest level of integrity. Mark
executed the sale of my home in Campbell seamlessly. I was confident
that every step of this process was handled with competency and with
great attention to detail. I highly recommend Mark for any real
" - Sherry S.
" I am thrilled to recommend Mark Palermo @
Compass for any seller on the Peninsula in search of a top tier agent. Mark and
his team represented us in an off-market transaction when we sold our house in
Belmont, which he had done for close friends of ours the year prior (also with
an outstanding outcome).
Mark's knowledge of the local market, macro conditions, what buyers are looking
for, and how all of those factors are shifting, was apparent from Day 1. Within
just a few weeks of our initial meeting, Mark was able to leverage his network
to: * Perform a handful of repairs at a very reasonable cost
* Coalesce a stable of interested buyers
* Generate 2 competitive, written offers, with a verbal pending
Mark had also laid out a very reasonable move-forward plan with bare minimum
updates and contractors we could leverage, should we not get the offers
off-market we were looking for (which we ultimately didn't have to do).
Being two working parents with a baby and dog at home, our ask of Mark was to
make the process as easy as possible on us, meaning few interruptions, high
transparency, and his help in finding folks to perform the odd jobs we needed
done around the house.
Put simply, Mark delivered for us. He did his best to cluster buyer visits
together, handle logistics, and take as much off our plate as possible, even
helping to take our the final trash & recycling pickup after we had moved!
We would, without reservation, recommend Mark to friends and colleagues, just as
our friends had recommended him to us.
" - Adam B.
"We had an amazing experience with Mark looking for a mid-Peninsula single family home. Mark was a complete professional throughout the entire process and puts most other real estate agents to shame (we have worked with a couple of others in the past). After a couple days of visiting properties together, Mark had a pretty good idea of what we wanted. He ended up proposing the perfect property for us. It turned out that other interested buyers were unable to contact the seller's agent, but Mark's tenacity got through and we ended up having no competition to purchase the property, which we would never have discovered on our own. Beyond that, Mark is so well connected that he can get lots of useful information from other agents about pending properties which is useful when you are trying to make up your mind. He really treats you royally and is a pleasure to work with. HIGHLY RECOMMENDED.." - Jim M.
"If you want to work with a sharp, passionate, and incredibly knowledgeable realtor, Mark is the realtor you want to work with. Mark helped my husband and I buy our first home in late 2012. We first met him at an open house in mid-2012 and liked him immediately. We could tell from just a few minutes of chatting with him that he was an experienced realtor who would be wonderful to work with. He absolutely was! We saw about 4-5 homes with him over a 2 month period, where he was always, always flexible and willing to work with our schedule. At one home, he even got us an appointment to see it before the open house. During our walk throughs, Mark was always helpful in pointing out the great qualities about houses and always had suggestions when we saw something that deterred us.
The home we ended up purchasing actually had been taken off MLS for a few months and when Mark saw it pop back up on MLS (but not on the public/Zillow listings), he immediately contacted us and made an appointment with the other realtor. We loved the house the moment we walked in. But after losing our bid for another home to a cash offer, we made our offer not expecting much. But we got the home and it was the extra effort Mark put in and his communication with the seller and their realtor that sealed our offer. We were amazed at Mark's drive, follow-through, optimism, and tenacity. I really can't say enough about Mark, he was fun to work with and made our home-buying process easy. I recommend him to anyone looking to buy a home!" - Allison F.
"Mark has been an amazing realtor for my wife and I. He's brokered two deals for us to secure new homes and has come through for us every time. We were working with a private lender and were really impressed with that lender until we went to buy and Mark helped us realize this lender was not as well known and would turn the sellers off. He convinced the sellers on very short term notice that we'd take care of it, and through his many connections connected us with the best loan agents we've ever worked with, who secured our loan in a very short time with an even better rate!
Not only has mark helped us find and make the best offers by just enough in an extremely competitive market, he also helped my wife rent her place when she was overwhelmed with her first purchase, and coincidentally Mark found me to rent the place which is how I met my wife. Mark is so good at facilitating connections between people he's even a natural matchmaker :) " - John B.
"I bought a condo with Mark Palermo's help as my agent. I was happy with the purchase at the time and still am quite content a year after. He was very knowledgeable of the Redwood Shores area. He was professional, honest and made it an easy transaction for me. He showed a few apartments accommodating my work schedule, and helped me find the type of apartment I was looking for. He made it easy through the loan, offer and closing process by connecting me with the right people. He also spent a generous amount of time taking care of the improvements for the apartment before and after I moved in. I had a positive and pleasant overall experience and would highly recommend him." - Onur S.
"Mark helped me purchase my home in Redwood Shores last summer. The process was long and difficult given the super competitive Bay Area housing market, particularly in the Peninsula. Mark and I looked at countless homes and wrote many offers before I was able to purchase my dream home. He guided me patiently and with dedication and continued to help after I signed the contract.
He is experienced, very knowledgeable, responsive, professional, courteous and a pleasure to work with. I cannot recommend Mark enough!." - Niki O.
"We purchased our home with Mark as our realtor. The home purchase process was a long journey in today's competitive market, filled with many obstacles.
Mark stuck with us all the way with the professionalism, dedication, timeliness and a personal touch that we really valued in our agent.
He has excellent knowledge of the real estate market in the Bay Area, lots of valuable contacts which helped immensely and a real knack for smelling a good deal! If you are looking for a passionate realtor that will go above and beyond, to serve the best interest of his client, then Mark is your guy!!
I would recommend Mark highly to anyone looking to buy or sell a home. He is a pleasure to work with, down to earth and if we are to buy or sell again, I will be using Mark again as my Realtor for sure!!" - Reema K.
"Our experience with buying and selling homes with Mark Palermo from Compass has been phenomenal! In the time my wife and I have known Mark, he has delivered above and beyond our expectations, always! In the last 5 years we have purchased 1 home and sold 2 homes with Mark. The last home we sold a couple months back through Mark was off market.
Selling a home is a stressful and confronting process, however we found selling our home as an off market listing with Mark was a relatively painless process, and before we knew it we had a buyer, quite quickly in fact. Mark is passionate about his work and has access and reach to large networks of people in the Bay Area, which is why selling our home quickly off market was possible. He is genuinely interested in what's best for his client and cared to listen to what we want! He has always been responsive, available whenever we needed him throughout the whole process, persistent, professional and willing to go the extra mile for us! When we sold our first home with Mark, I said that if we were ever to buy or sell again, we would be working with Mark and thats exactly what we've done with this second home we sold with Mark as our agent! We are so lucky to have found an agent like Mark who has our best interest in mind, and gets the best outcome possible for our family....we have also come to consider him as a very good family friend! " - Krish