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Once upon a summer, I managed a boutique hotel on the small island of Nantucket.
Late one Saturday evening, I received a seemingly impossible request: a visit to Great Point, the island's northernmost tip, with an old iconic lighthouse, surrounded by a wild refuge of seals. Truly a must see! This would require a 3-hour round-trip, driving down a soft, 7-mile beach—a challenge not to get stuck, compounded by finding a driver and 4x4 vehicle on a Sunday morning, and a tight schedule that demanded the client return by 12:30pm to catch a taxi to the airport.
With no availability of staff to spare the next morning, I offered to take the client. Having driven there the previous summer, I knew the route well.
By 9am, I secured a jeep and we were on our way. The client was awestruck by the sight of the white, iconic lighthouse. We then turned the bend and gasped at the spectacle of hundreds of seals basking on the beach. Then unexpectedly, a large group of seals descended into the ocean and turned to swim towards us. The client was elated and cried out “Oh my goodness, did you plan this?”.
We returned to the hotel just in time for the client to catch her taxi. As she waved goodbye she yelled “Next year I’m coming back with my family. Thank you!”
“The key is to set realistic customer expectations and then not to just meet them, but to exceed them — preferably in unexpected and helpful ways.” – Sir Richard Branson
Service
"Customer needs may vary, but their bias for quality never does"
- Bill Marriott, Marriott International
With over 15 years in luxury hospitality, I’ve cultivated an unwavering commitment to excellence, discretion, and the art of exceptional service. Those same values now define my approach to real estate—where precision, creativity, and client satisfaction are paramount.
Hailing from Florida’s Emerald coast, GO NOLES!, my fluency in French and Spanish, I’ve traveled to 47 countries and recently returned to Washington, DC, after three inspiring years in Montana. My global perspective and passion for meaningful connections allow me to serve clients with sophistication and insight.
Based in the heart of the nation’s capital, I bring refined service and market expertise to every transaction. Backed by COMPASS—the #1 brokerage in the U.S. with a premier international network—I am your dedicated real estate advisor, delivering an elevated experience.
How may I be of service to you, today?