Dedicated, principled, compassionate, and relentless, Rachel has consistently demonstrated exceptional results for her clients, whether buyers or sellers, throughout all of Manhattan and the surrounding boroughs. Following over 25 years in her own retail business, Rachel has a keen sense of people, what makes sense and what brings a transaction to fruition. She is a skilled negotiator, with an unwavering commitment to business ethics and draws on a wealth of resources to support her clients well beyond their expectations.
Rachel is multilingual and is fluent in Farsi, Arabic and Spanish. Her multicultural background allows her to engage personally with people from all over the world, while familiarizing them to the wonders of New York life. With diligence, market insight and tenacity, Rachel has worked with developers, high end sellers and first-time buyers and renters with the same personal attention to ensure what is the right fit for their needs.
A longtime resident of the Upper East Side, Rachel previously lived in Southern California, where she received her degree in Psychology and a Masters in Social Work from UCLA. When not attending to business, Rachel enjoys spending time with her two daughters, traveling, and exploring all the offerings of New York.
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"I cannot express enough of my gratitude for Rachel and my sincerest recommendation. The stress and anxiety of the apartment search came to a halt when I met Rachel, who took care of us from the second I met her. Her charism, loyal, caring and savvy nature put me at complete ease and great hope of finding a fabulous new apartment to make home. She took care of me and my roommates as if we were her own daughters. When applying to a co-op, a notoriously longer process than a standard application, she took us by the hand, walked us through each step, and furthermore, expedited the entire process, ensured an even quicker move in date than anticipated, introduced us to the proper people in the building to guarantee a smooth move-in, and MORE. Her savvy nature, aligned with her incredibly experienced background and her loyal and caring personality, is pure MAGIC. Well into my first month living in a place that my roommates and I absolutely adore, she continues to reach out and take care of us. She is ABOVE and BEYOND all expectations and I could not be more grateful. Thank you, Rachel!"
"In the dog-eat-dog Real-Estate world that is New York City, it is rare that you find an agent so supportive and efficient as Rachel. From the first glance of my new apartment through lease signing, Rachel provided enthusiasm and support like I've seen never before. As a busy person, she couldn't have been more helpful in preparation and negotiation. The true honesty I felt with Rachel was also unlike anything I've seen from realtors throughout Manhattan. Rachel was blunt and forward about fees and direct about where she will/can fight. She truly worked in my best interest and I am very excited and lucky to have worked with her to secure my new apartment. Thank you Rachel!"
"Thank you for the experience. Rachel is professional, persistent and does her homework. She does not stop until the sale is done. If you tell her what you want, the rest is history. You will end up getting what you want. I have been in Manhattan for over 15 years and worked with many brokers. Rachel works from the heart." - Frank
"Having spent several months working with Rachel Pouyafar finding the ideal Upper East Side apartment for several friends and colleagues, I cannot recommend her services highly enough. She is particularly adept in understanding who the individual is she is dealing with and what would suit his/her particular personal and financial needs. Rachel is the rare agent who understands the sensitivities required in finding a comforting home in a hard and hectic city." - Minca
"Dear Rachel. You have changed my mind about brokers. I felt you were open, honest, sincere and managed to work well with all parties involved. You worked hard and you never caved in even when the going got tough. For this, we thank you. We are all happy as our son is now a home owner! We highly recommend you and we thank you for your patience!" - Bruce and Nancy
"Dear Rachel. As first-time home buyers Rachel made the process feel easy. She helped us understand what to expect, made sure we presented the strongest offer possible and was always available to promptly answer our questions. She took the time to really get to know us and what we wanted from an apartment, and helped us keep searching until we found the perfect home. We are so happy with our new apartment and know Rachel helped make it possible! We cannot recommend her enough." - Rachael A.