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"It takes a variety of skills to get through the entire home purchasing process: neighborhood knowledge, organization of all the past and planned apartment visits, memory of your client's preferences, time management, communication, market knowledge, negotiation, organization of all the paperwork, cardio, and more. Throughout the nearly year-long process to ultimately successfully complete a purchase, Su remarkably used all of these skills, and was a pleasure to work with throughout.
" - Michael
"Su was a fantastic partner and help in buying our first home. We couldn''t have done it without her! From the moment we met Su, she was extremely helpful in finding us the best apartments and when we had decided to purchase, her knowledge of the industry and contacts helped ensure a smooth process to settlement. Su also was very responsive, attentive and helped us follow up with parties in the transaction so we were able to achieve our settlement date. We would highly recommend working with Su and will be recommending her to all of our family and friends.
" - Alison
"Su was nothing short of outstanding during the entire process. As a first-time buyer with several special circumstances, her patience and diligence were both never-ending. My first contact with Su was a great example of her broader qualities: In 30 minutes she laid out exactly what I would/could need and expect, laid out a clear timeline, and immediately sent several e-mails with relevant points of contact/next steps -- Su condensed what could easily be weeks' worth of back-and-forth consultations into a single, crisp intro call.
Su was very mindful of my price point selection and gave me a wide variety of high-quality listings, enabled in equal parts by her local knowledge of the city as well as her hard-earned network. We went through 25+ listings with her by my side, and she arranged several more for me to go on my own. Her insights and opinions were always a value-add, which made her customer-centric approach shine through.
As an added plus, Su is more than willing to talk through the entire process with first-timers, educating you as much or as little as you'd like. She is also unfailingly optimistic, polite, and organized.
It was a pleasure working with Su, and I will definitely seek to work with her again in the future - " - Luis O.
"Su is wonderful! She has helped me find a place twice now. She is knowledgable, punctual, responsive, and incredibly easy to work with. She''s also super friendly. Finding an apartment in NYC can be a daunting and stressful experience, but Su is so organized and helped me filter through options quickly but patiently, making the whole process a breeze. I look forward to working with her again the next time I have to move.
"Su Miao was an incredible realtor in every possible way. From out first interaction, Su was patient, professional, client centered and grounded. She listened to exactly what my roommate and I were looking for and made it happen. On top of this, Su navigated unexpected challenges with grace and confidence, and she advocated for us no matter what. I am beyond grateful for Su and can confidently say that she will make the NYC real estate hunt seamless, exciting and will always listen to your wants and needs.
" - Olivia
"Best experience with Su Miao. She had been extremely professional from the very beginning and provided me with every day updates and check-ins even before we met for the first set of viewings. The apartments she has chosen met my requirements and Su was very honest with her PoV about each of them and transparent about fees. She helped to find the perfect one for my needs and was super supportive and helpful up until the actual move. Would highly recommend Su in particular! - " - Ksenila
"Writing this review for our realtor Su Miao who went above and beyond in providing me with a minimal stress apartment search, application and move-in process. I showed up to check out one apartment with her and she ended up showing me multiple in the same neighborhood, one of which ended up being the one I moved into. Being from NYC herself, she definitely understands the neighborhoods and how they've changed over the last few decades. Bullshit free, responsive and respectful -- I highly recommend her and this firm! - " - Hana S.
"Su was extremely attentive and patient. She listened and actually paid attention to my preferences and what I was after and adjusted the apartments that were shown accordingly. I felt that she had my best interests at heart each step of the way and genuinely cared. It was a pleasure working with her and I would recommend Su to anyone looking for a place in the city - " - Josh
"Su was very knowledgable about the market and area I was looking to rent in. She made herself available to show apartments at times that worked best for me. She helped me find a great apartment and negotiated the rent." - Perri R.
"Can't say enough good things about our experience with Su! She was extremely knowledgeable about the areas where we were looking to rent and was very responsive throughout the entire process. Her connections were impressive, evidenced by the fact that the place we rented was shown to us prior to hitting the market only because of her friendship with the property manager. We feel like we found our ideal first rental in NYC and Su made it all possible!" - Derron M.
"I worked with more than a dozen agents during the latest apartment search, and none of them were cutting it. Then I met Su, who completely looked after us since day one. For the first time in our search, I stopped poring through apartment postings day and night, and finally felt like I could relax!
On the first day, I had a brief phone call with Su where she took the time to understand our needs and situation. Then we scheduled an appointment where she took us around the neighborhood, showing us a range of options that fit the bill, and all of which I could envision myself moving into! We had smoothies at the end, and she took our feedback and discussed next steps. Apartment searching is stressful, but Su made it such an enjoyable experience.
We quickly submitted an application the next week, and Su was there every step of the way, from negotiations, reviewing paperwork, to making sure fixes to the unit were made.
We've since recommended Su to a couple of our friends, and all of them have successfully found their dream apartments with her help :) If you're on the market for a new apartment/home, look no further! " - Michael E.
"Our experience with Su Miao from the very beginning was amazing !! she was very professional and extremely knowledgable of the area we was looking at to rent.. we were looking for about a month and the previous real estate agents just wasnt understanding what we were looking for.. we called Su on a Saturday night and she met us Sunday morning the next day and on the first day she showed us places the previous real estate neglected to show us and thanks to Su we found the perfect place that we fell in love with it on the first day and signed the lease the very next day .!! were so happy we meet Su Miao the best phone call we ever made !!! shes such a great person that she still keeps in touch with us to make sure everything is going fine where we moved in to. overall shes great and would definitely reccommend her and have been to anyone whos lookiing for a place to live !!! shes so dedicated and has passion for realestate and helping people shes the best - " - Rick T.
"Su Miao was instrumental in helping me quickly and painlessly navigate the NYC real estate market. She is incredibly diligent, organized, and client-centric; her stamina for being at listings, fielding questions, and following up with other brokers/realtors makes her a rare find. I could not recommend her or her company more.
" - Luis
"100% recommend! We worked with Su and she made the process a million times easier than any other realtor I have worked with! It felt as if a close friend was helping you choose your dream apt, super transparent and no stress at all. Thank you to the entire team at Real NY for your constant support!
"I had the pleasure of working with Su, and she is by far the only agent I will work with going forward. Her local knowledge, attention to detail regarding all of my requirements, along with her very friendly and bubbly personality are all factors that are important to me in an agent, and I truly admire. Su's turnaround in finding me a home within a very tight time frame was extremely impressive, and might I add, she found the home of my dreams!!
My initial experiences looking for a home in NYC was made especially daunting as a foreign national but Su made the entire process very seamless and I am so grateful to have had her as my agent. She really is amazing to work with, and her connection to her clients is very admirable. I am definitely looking forward to working with her again in the future!" - Anita