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"Susan came highly recommended from a neighbor. She fully lived up to the recommendation, we had a very successful experience with her. She kept us informed, fully advertising, open house, giving all out attention and within just over a week she had a sale! All inspections and details were well cared for, making an easy transaction. What is often a high stress task became truly stress free under Susan’s guidance. Thanks to her attention to detail, knowledge and professionalism, our home sold! We would highly recommend her to others." - S & L Smith
"We worked w/ Susan for at least 45 days as per our agreement & I am so glad that we stuck it out with her! She was super helpful throughout the whole process & truly went ABOVE & BEYOND to help us buy our first home. We are a family of very modest means that just wanted to see if we can buy a home in this crazy Bay Area seller's market. We have grown tired of renting & moving almost every year. Our home budget was under $700k and wanted it to be in a good/safe area, w a good sized backyard, 3br/2ba. Our offers kept getting rejected because people were overbidding by $50 to $100k or more even for fixers! Susan, however, kept on going, remaining optimistic even through one rejection after another. She tried to encourage us reminding us that our home is out there...She was very patient w/ us & our small budget (the price we can pay for what we want) & treated us no different than she would say a millionaire...She is a shameless negotiator (good for us!) & got the sellers to pay for certain fixes even though the sellers were selling the property "as is." I could not be more pleased w the way she represented us. She has been so warm & kind to our 2 boys (she would give them toys, coloring books) that we started calling her "Auntie Susan." If you are a first time home buyer or even an investor who is looking for someone who is a good listener, accessible, diligent, persistent, knowledgeable & just an all around good person, go with Susan! Our family loves her because she treated us so well during & after the whole home buying process. We will forever be grateful to her for helping us find our first home in the Bay Area." - Crissy
"Susan Boerner made our recent Almaden Valley home purchase a wonderful experience! Her knowledge, attention to detail, professionalism and savvy negotiating skills were truly impressive from the time we began shopping, to offer acceptance, to closing. In this highly competitive market, Susan knew what was needed for us to stand out above other Buyers and even had our loan officer and escrow officer contact the Sellers to help get our offer accepted! Susan leaves no stone unturned (literally) and was so thorough that we had all inspections and documentation quickly and efficiently to make the most informed decisions and we knew exactly what we were buying. I can't say enough about Susan Boerner....we trust her implicitly. If you're looking for a Realtor, don't bother with the research. Susan will take care of you and your family. Not only that, we closed a few weeks ago and Susan is still helping us with logistics, moving, referrals, repairs/remodeling, design ideas, etc., even after we closed escrow! Thank you Susan!" - Kari
"As first time home buyers we didn't know what the process was like or how to start out. What we wanted was a dream of owning a home in a competitive Bay area market.
Luckily my significant other found Susan stumbling on her heart felt reviews. Believe me we didn't know how blessed we we're when we found Susan.
Susan guided us through the whole process and made it smooth. She was very motivating and gave us faith that our home was out there. Even though you lose some trust me your home will come and you'll notice what's meant to be will be.
Susan has extraordinary negotiation skills. She will fight for you for top dollar on your behalf and will go above and beyond to please you. She will feel like family as you get to work with her. You'll see the positive energy she has and the careness she has for her clients.
Although we are overly happy to have finally found our home, we are sad that our constant contact with susan will be reduced since our process is over. If you choose Susan you'll feel the connection we had, and you'll find family in realty you'll never know you had.
Thank you so much susan for all your hard work! You are a true blessing!" - Roger
"We worked with Susan to purchase our first home in the crazy Bay Area housing market and really can’t say enough good things about her. She is kind, honest, knowledgeable, approachable, personable, endlessly patient, and incredibly generous with her time. We purchased a newly constructed home. Anyone who has gone through the process of buying a new construction knows that many potential problems may arise. Ours was not an exception! Specifically, we had a difficult time with the lender, a window was broken, and the tiles installed in the bathroom were not the ones we selected at the studio. Susan helped us reduce the closing costs, get our money back for bathroom tiles, and have the builder repair the broken window. On top of that, she did not hesitate to offer her help when the leasing office management at our old apartment was trying to unfairly charge us for minor damages to the walls caused by the movers. Susan understands that the process of buying a new home and moving is stressful and tries to help in every way she possibly can! We highly recommend her!" - Serineh