Susan Higgins

​ ★★★★★
"It was a pleasure working with Susan. She is very thorough, professional and competent. She looked over (what seemed hundreds of) pages of documents related to our purchase and made sure everything was correct. She found a double charge in our closing documents that everyone else overlooked (including myself & my husband). Susan was always available, anytime, even when she was not on the island. She responded to texts and phone calls very quickly, and never made us feel like we were imposing on her. It took us a few months to find our perfect property but Susan kept in touch with us through the whole transaction. We were very satisfied with our transaction & we are very happy in our new home. I highly recommend her & will not hesitate to call her again when the need arises. Mahalo Susan!"

★★★★★
"Buying our first home in 2012 seemed logical; new family, new son and low interest rates! Well, reality is that it was a huge challenge and luckily we had Susan on our side!! We would not have made it through the process without her!! The loan process humbled us as i am sure it does to many first time home buyers. We always felt like Susan "had our back" and her tenacity really helped us push through the steps. We successfully bought our dream home! We will always use her for any future real estate transactions. Again, her excellence and professional manner made it happen for us. We will always be grateful for her guidance."

★★★★★
"Aloha! I would like to take this opportunity to give a special “Thanks” to Susan Higgins for listing and selling my property in Kauai, HI. Susan’s dedication to her clients is unparalleled, to say the least. Susan undertook the very difficult if not impossible task of selling my property in a depressed real estate market. She not only sold my property once but twice. As we were weeks away from closing, the buyer decided not to purchase my property. Because of Susan’s quick and timely actions, she was able to sell my property again. Her hard work, dedication to her clients, and her friendly, helpful, understanding and professional demeanor sets Susan apart from all other realtors. I can never thank Susan enough. My job precluded me from ever meeting Susan, but I feel that I know her as well as I know any member of my family. What she was able to do by correspondence was miraculous to say the least. I hope the new owners are as happy with their purchase as I am with the sale of this property. Susan, as we say on the mainland…Thank You! But in Hawaii…Mahalo"

★★★★★
"Susan I want to Thank You again for all the work you did for me as my realtor. I feel very lucky in finding you. I have been buying real estate for many years and your hard work and dedication really stood out. You know I had my guard up with Realtors when I met you, well you really made me comfortable with your Knowledge and Expertise and most of all Your HONESTY. You gave me your advice and expertise and now I have a property that is giving me positive cash flow less then 2 months after closing and with the market we are now in that is unheard of. You backed me up and helped me on issues right after closing of escrow, in which you had no obligation to do. Then just about 4 months after closing I had an appliance issue and you helped me take care of that also. Believe me you are one of the few that have good work ethics as a Realtor."

★★★★★
"Susan is an amazing agent. I have used several agents in the islands and Susan far surpassed all of them. We had a complex deal with multiple "issues" that came up that would have sent most people into panic mode. Susan kept both the buyer and the seller (ME!) calm and on track. She went above and beyond to make sure the deal happened. In our situation she represented the seller and purchaser and we were both VERY satisfied clients. Susan is without hesitation who I will use for all my Hawaii real estate transactions! Below is a copy of the note I sent her.. Dearest Susie, Thank you! For being such a smart, capable, calm agent. Thank you for making this sale happen. It was such a pleasure working with you even through uncomfortable situations. I have no doubt it’s just a matter of time before you are Kauai’s #1 agent!"