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Susanās Concierge Page
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"It's difficult to put into words how helpful Susan Monette was to my home purchase. No stones were left unturned, no questions without answers, including questions I didn't know I needed to ask. She made certain I was comfortable with all aspects of my forever home purchase. I will STRONGLY recommend Susan because of her extensive knowledge, including experience with VA loans, which was mine."
- Shary K
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"Susan was truly phenomenal in helping us buy our first home. She gave us exceptional guidance, insight, communication and organization throughout every phase of the process. We found a place much quicker than we had originally anticipated thanks to her ability to navigate this highly competitive market. She is a true professional and I would highly recommend her and her team!"
- Charles Cataldo
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"Susan was our realtor for our first home purchase and we were able to work with her again when selling our house and purchasing a new one. Throughout the process she was patient, knowledgeable, and professional. She did a great job helping us stage our house for sale, hosting the open house, and helping us get a fair offer. She accompanied us to see a lot of open houses, was always responsive when we had questions, and was considerate of all the thoughts and emotions we had that come with big life events like real estate transactions. Hoping we will stay put for a long while, but if we find ourselves needing to move unexpectedly we will be calling her again."
- Jonathan Takahashi
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"Susan was monumental in us finding the perfect home for our family. She moved mountains to get us in to see the homes we wanted to with very short notice and answered emails in a timely manner. She has gone above and beyond to made herself available to help us with so many extra tasks (calling/meeting inspectors, vendors and such at the house when we were not available to do so). She is knowledgeable, efficient and personable."
- Nicole Tourtellotte
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"I would like to thank Susan Monette for an excellent home buying experience. Throughout the entire process, Susan was extremely responsive and always had our interests top of mind. Susan assisted in identifying excellent properties that were not on our radar and fell within our requirements. She had a strong handle on each town's market, knew in advance how well each prospective neighborhood holds its value and was well versed on code restrictions. This was all quite helpful in knowing if a house was priced correctly. Susan provided great perspective on both home renovation ideas and potential trouble spots by leveraging her extensive real estate experience. The process of preparing, reviewing and signing key documents while submitting offers was also seamless, as Susan helped check all pertinent boxes and coordinated this mostly online process with ease. Lastly, when we found our future home, Susan was readily available and always punctual when assisting with the purchase & sales, inspections and walk-throughs. If there even seemed that there might be a delay in the process with lenders or associated consultants, then Susan would be there to assist with follow-ups and status checks to ensure that the closing process remained on track with its original timeline. I am thankful to have had Susan close by to support us through our thorough and successful home buying process! We could not have done it without her!"
- Peter Barbato
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"Susan is the best!!! We couldn't have gotten through our home buying process without her. She truly knows what she is doing and is extremely professional in her approach to help in making big decisions. I couldn't recommend her more! Thank you Susan!"
- Shannen Barbato
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Specialties
Education
When you think about that person you can depend on to get something done, you think about Susan. She's on top of every detail, meticulously ensuring that everyone involved is aligned and there is no miscommunication. But don't mistake her for a back-end ops person. Susan is a go-getter, a risk-taker, and a visionary. After working in the industry as an agent and a Sales Manager, Susan took the HUGE leap to open her own office She opened her own office, decided on a name, and started recruiting agents. In just one year, she went from zero agents to a team of 9 powerful, savvy real estate professionals.
Talk to any single one of those women, and they'll tell you, Susan keeps them calm, focused, and laughing EVERY.SINGLE.DAY. Susan epitomizes what it means to be a servant leader. She is 100% invested in her business, and it shows by the love, guidance, and support she gives to her agents and clients.
It's not surprising because Susan's had a ton of practice as a proud mom of 5! She's not someone to boast and doesn't like a big fuss, but anyone who knows Susan knows, she's one-of-a-kind. Susanās experience, but more importantly, her passion for helping others is a trait that can be seen in her daily activities and interactions.
Susan started her career in real estate in 2013 at Keller Williams Realty. She was fastest graduate of their new agent program and capped her first year there and every year after. Susan became the Keller Williams new agent mentor/ trainer in 2015 as well as serving as the Co-Chair of the Culture Committee. In 2016 Susan moved to RE/MAX where she served as Director of Agent Services coordinating agent training and development, coaching programs, mentoring and recruiting based activities to foster a more productive and helpful environment as well as Managing Broker. Susan left RE/MAX in June of 2020 to open the Key Team office in Windham, NH.
Susanās client based approach is refreshing. When working with buyers and sellers when finding the perfect place to call home, or selling your current home, it is important to have someone to help you through each step. Your realtor should be someone that you can rely on. They are going to be with you on this journey and you should choose someone that you know, like and trust. As a seasoned real estate professional, she understands that buying or selling is more than just a transaction: itās a life-changing experience. A house isnāt just a house, itās a home where memories are made and cherished. Thatās why she is dedicated to providing exceptional, personalized service for all of her clients. She builds her business one relationship at a time and her philosophy is, ITāS ALL ABOUT YOU! This is your journey! She will work tirelessly on your behalf, her clients come first. Her pledge is to be in constant communication, keeping you fully informed throughout the entire process and she believe that if youāre not left with an amazing experience, she hasnāt done her job. Susan doesnāt measure success through achievements or awards but through the satisfaction of her clients. Susanās experience, skill set, and team will ensure a smooth buying or selling experience. She looks forward to helping you move onto your next chapter of your life and working with you!
Susan Monetteās Listings
