"My wife and I worked with Ed and Tim from the Massey Allen Group to purchase a new home in Clayton. We move from Boston and did not know east bay very well or the California real estate market. From our first meeting, we were very impressed with both Ed and Tim. They took the time to get to know us, to understand what we were looking for and to educate us on the area. We were pleased with how well they understood the local market, and the nuances of the various communities in the east bay. We trusted them and relied on them to understand what a home would likely sell for, how competitive a given listing was expected to be, and to hit the "right" price. We were able to purchase a wonderful home in an ideal community that fit our needs perfectly in about 2 months.
Lastly, I found their partnership to be a great advantage in searching for a home. Having the two of them to work with meant the process revolved our our schedule since one of them was always available, whether to see a home on short notice, join for an inspection, or answer questions. And they were always well coordinated!
We were very happy with the service they provided and would recommend them to our friends." - Leslaw
"I had the pleasure of working with Ed and Tim on the sale of my condo in downtown Walnut Creek. Both Ed and Tim were professional, knowledgeable and extremely easy to work with. They made a naturally stressful process as stress-free as it can be! I highly recommend using Tim and Ed for your real estate need and will be recommending them to my friends and family!" - Andrea
What makes Tim a highly sought-after captain? He understands customer service at the luxury level. Preparation, attention to detail, communication, adaptability, and problem-solving skills give high-level executives the confidence that Tim will get them to even the most challenging destinations smoothly and safely.
Most pilots are satisfied with just being pilots, but not Tim. His interest in business, ambition to learn, and persistence, are why he is entrusted with managing a multi-million dollar private jet. Tim is responsible for ensuring that the owner of the aircraft ultimately has a pleasurable experience in private-jet ownership. This means that Tim has to ensure the aircraft is airworthy and constantly in immaculate condition. He is also responsible for overseeing the budget for the aircraft. Despite his level of responsibility, Tim has free time and a passion for real estate and helping people achieve their goals.
What does a background in aviation and managing private jets have to do with real estate? More similarities than one would think. As a realtor®, one is constantly improving one's “craft,” much like a pilot does. A pilot continually improves his or her knowledge of aircraft systems, weather, FAA regulations, airspace, air traffic control, and so on. Similarly, a realtor® is engaged in a life-long process of continually improving his or her knowledge of marketing techniques, market knowledge, housing regulations, material improvements, and so on. A pilot’s primary responsibility is to transport his or her client from point A to point B as comfortably and efficiently as possible while being prepared to handle any unexpected circumstances. A realtor® has the responsibility of getting clients from point A to point B in a real estate transaction while being prepared to handle any unexpected circumstances. Who do you want “at the controls” of your next real estate transaction?
As a realtor®, managing an individual real estate transaction is very similar to being the captain of a specific flight. Tim has created and implemented checklists and systems that every pilot is accustomed to at the Massey Allen Group. The Massey Allen Group is the crew you want in the cockpit of the most expensive transaction of your life.
Every pilot understands the importance of systems and checklists. Systems improve efficiency, accountability, and reliability. Implementing checklists ensures the systems perform their designed function. Great aviators constantly look to improve systems through their vast experience. Tim has implemented systems and checklists at the Massey Allen Group to ensure he is providing the best real estate experience for every client.