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"We couldn’t be happier with having Tom as our realtor. He is professional, polite, considerate, and really just phenomenal at what he does. We just purchased our first home, and every day we think how lucky we are to have found our house and we genuinely could not have done it without him. Our offer was not the highest in the running, and in fact we came in third when it came to the dollar amount. But thanks to Tom’s guidance in ensuring our offer was the best it could be, and his diligence in communicating with the selling agent that we were interested in, we are grateful to now call that listing our home! As first time home buyers, we thought we knew what we wanted from the start, but as we continued looking at condos, townhomes, and single family residences, then contemplating patios versus yards, fireplace or no fireplace, fixer or turnkey, “three-two” or “two-one”, we realized the more we knew, the less we knew. Tom was there for all of it, providing his expertise and guidance without pressuring us in any way, yet still making sure we knew the pros and cons of every property we looked at. Anxious to get our young family with 4 kids ages 4 and under into a home to call our own, we fell in “love” with so many different properties and were willing to pull the trigger on several homes over and over again. With that said, Tom could have easily encouraged us to settle on several properties that weren’t the best option for us, but instead he provided his knowledge and expertise to ensure we bought the right home that was perfect for us. His professionalism and integrity are very much appreciated." - Chanelle S.
"Tom possesses all of the traits you want in a realtor when making the biggest (and scariest) purchase of your life. He is knowledgeable, responsive, trustworthy, patient, and very data driven – a true professional. As first-time home buyers, my husband and I were clueless and overwhelmed by the whole process. We diligently interviewed several realtors but after our first meeting with Tom, we knew we found the right guy. He totally delivered on all the things he promised from our first meeting. He walked us through each step of the process and provided us with the support and data needed to make critical decisions. When we finally found our dream home, Tom was excellent at navigating the negotiation process with us and even got us a lower sale price AND buyer credit. It was amazing. Throughout the whole process we felt like Tom really cared about us and was looking out for our best interest. We will definitely work with him in the future and wholeheartedly recommend him to anyone looking for a realtor." - Autumn S.
"Once again Tom made us a little wealthier. We identified a property in San Leandro and was able to negotiate a great purchase price while simultaneously helping us secure funding. Once we secured the property he was able to provide us with additional 30,000 thousand dollars credit line from Compass within 5 minutes. He guided me through an extensive remodel. His attention to details is incredible.
Tom saw the remodel project come to fruition with showroom quality. Finally it was time to list the property. The amount of preparation and meticulous details was beyond words could explain. The property was listed and Tom shined again. He is a force to be reckoned with. He managed to overcome many many hurdles. We were able to close escrow and made a wonderful profit. I've been a real estate agent for 18 years and if it was not for Tom I would still be stuck in the remodel process. Tom is an agent, friend, mentor and teacher. I can't imagine doing another real estate deal without him. Thank you Tom. Thank you very much.!" - M Daya.
"Tom was by far the best I could have asked for in a first time selling experience. I’m a single mom of 3 teenagers and quite frankly stressed without selling a house.
When the need arose to sell I immediately asked Tom. Tom did everything in his power to help the process be as easy as possible for me. He dealt with contractors and designers. He updated me frequently with anything and everything I could have needed to know. He went above and beyond to make sure I wasn’t too stressed about any piece of the selling process. I highly recommend Tom if you are looking for a realtor!
I just wish I could have brought him with me when I had to purchase my next home!" - Jennifer O.
"Tom made my first time homeowner adventure and foibles such a fun experience. He's patient, knowledgeable, and communicated every step of the way. He even goes a few more extra miles after the sale. Thank you, Tom!" - R Solano
"Amazing experience!! Tom facilitated a difficult purchase transaction and made it appear seamless. He went above and beyond by communicating and coordinating with other parties, which wasn't necessarily within his scope of work, but did so to complete the purchase. Throughout, he remained calm and collected, always exuding professionalism even when the situation became insanely stressful. If you're looking for a high integrity realtor that problem solves impossible scenarios, Tom Luu is the best choice." - Happy C.
"I can’t speak highly enough of Mr. Tom Luu as our Real Estate agent . His professionalism, knowledge, honesty, integrity and hard work ethics are very much appreciated and respected during a critical time to sell my mothers home in the tri city area of Fremont CA.
He is extremely detail oriented and has a business knack for matching prospective buyers with their owners, in a calm "Cool Hand Luke style," with positive communication and understanding of the market. Tom's skillsets are a true testament of his mastery to close the sale of my mother's home within 48hrs and over the asking price.
I have no other sincere words to convey other than this personal review of service gratitude and a heartfelt Thank You to Mr. Tom Luu." - J Erickson
"I was very pleased with my experience with Tom. From the very beginning of the process, I was set clear expectations. He made sure I understood the process and answered all my questions. I was guided through the home search and felt very taken cared of. He brought his knowledge and experience to the table, and was not afraid to be transparent with any information he uncovered. Very responsive and professional. I felt supported till the very end when I was handed the keys. I couldn't thank Tom enough for such a positive and enlightening experience! Highly recommend!" - Brennen D
"Working with Tom was a fantastic experience. He clearly cares about his work and puts his clients above all else. He made the entire home buying process extremely transparent and easy (as easy as buying your first home could be, anyway).
From the first meeting we had with him, it was very clear that he uses a lot of research and data to ensure you are making the best decisions at every turn. He also made us feel very comfortable with his friendly demeanor and his positive mindset made us feel confident in the decisions we were making.
As first time home buyers, Tom went above and beyond to make sure we were getting into the **RIGHT** house, not just any house. Each house we visited, he took the time and intention to review it with us while we were there, pointing out things we might not have thought of, playing both devils advocate and on our team. He has deep expertise and knowledge in the industry and was very generous with sharing what he knew.
We also appreciate how he treats and interacts with fellow realtors and anyone else we came into contact with during the house visits and process as a whole. He has great relationships with people and is a true connector.
Could not recommend more strongly and we will certainly will be using Tom for all of our real estate needs in the future." - Peter
"My husband and I are super seniors and when we were ready to sell our home Tom Luu was the person to turn to. He was able to do a lot of the footwork for us in preparing for the sale of our house, always consulting us before proceeding with each task, honestly and promptly with beautiful results." - Gloria
"We had an amazing experience working with Tom. Tom was our agent for both the sale of our house as well as the purchase of our new home. Tom has a vast understanding of the market and the process. When Tom guided us through the sale of our former house, he created a market strategy that maximized our home's value that allowed us move into a larger home for our growing family. In a competitive buyer's market Tom helped to navigate the uncertainty of purchasing with a contingent offer. After not too much searching, he helped us find the perfect property and our offer was soon accepted. Shortly there after, Tom again demonstrated his value by guiding the offer through to sale even with multiple seller challenges. We highly recommend Tom as he was a trusted advisor, a level setter and at times was called upon to walk us down from the ledge. Selling and buying a home is a stressful and complex undertaking and we were thankful to have Tom along at our side." - Brian
"There are so many reasons why I highly recommend Tom as your realtor! He is absolutely the best! Our experience with Tom was incredibly seamless! In less than one week of partnering with him, we were in escrow using a VA loan (which can be challenging itself)! Through Tom’s expertise and extended research, we were able to purchase our home for $60k less than an identical unit in the community being sold at the same time!
As first time homebuyers, it can be difficult to know exactly what to expect and the learning curve can be steep. Tom has a very strong understanding of the market and he is very smart and strategic. He is very thorough, detailed-oriented, and has stellar communication skills. He truly guided us and helped us make the best decisions every step of the way. He is well-organized and executed everything in a timely manner. He kept us updated regularly and kept in communication with the lender as well.
Tom is extremely professional and personable. He is trustworthy and has a genuine desire to help others. He truly goes above and beyond. We would not have been able to purchase this home or at such a great price without Tom’s expertise, hard work, and tenacity! He is undoubtedly the best realtor ever! Thank you so much again, Tom!" - Eliza
"Tom Luu is an exceptional agent! As both our selling and buying agent, he had double pressure and was remarkable through the entire process. We kid you not, but within 1 day of each milestone, our current home sold/closed escrow and then the offer on our new house was accepted. This really attests to Tom's savvy negotiating and marketing skills, understanding of the housing markets, personable nature, intelligence, and wit.
When we were selling our home, he was so diligent with the details for repairs, staging, pictures, and budgets which helped us maximize the sale. On the flip side as a buyer, with his experience and keen eye, he walked us through homes pointing out all the attributes, pros and cons. Tom listened to us, our needs and wants, and worked earnestly to find the perfect fit. In both selling and buying, he continually walked us through comps and was strategic and always quick to action. So many life events were happening at the same time and through it all, Tom ensured all the processes ran smoothly. He is a consummate professional and truly a part of our family. Thank you Tom!
We highly recommend Tom Luu as your next agent!" - Jennifer
"It seems like overkill to rate someone 5 stars on every factor, but Tom truly outperformed in each area. We chose Tom as our realtor not only because he has partnered successfully with my family in the past and we knew we could trust him, but also because he's been working in our target area for many years and brings with him all that experience.
I'm the kind of person that needs to know all the details and have all the information before I can make a decision, and Tom had a detailed answer for every question I threw his way. He even anticipated the questions I didn't know to ask and answered those as well. That was particularly impressive. He knows his stuff.
On top of that, and this was the killer, he knows how to play this game. He helped us get our bid accepted, then subsequently negotiated the price down, only to have the appraisal come in above our original bid. I MEAN WHO DOES THAT?
And lastly, he got this done in record time. I love telling people how we toured on Friday, bid on Saturday, had our bid accepted on Sunday, and were in escrow on Monday. He stayed on top of the timeline and all the moving pieces and worked with our lender as well to make sure everything was on schedule. Ultimately, from tour to keys, Tom got it done in 31 days.
Trust was a big factor in our decision to go with Tom, and our trust in Tom allowed us to get through the often intense process of buying home with our fears at ease. I can't recommend him enough to anyone that needs a partner in this process"
"In the summer of last year, I was looking to sell my house in Tracy after deciding that San Diego would be my family’s permanent home, at least for the next 5 years. I reached out to Tom because he was my friend and I thought that we could both benefit if I hired him as my real estate agent. Also, he was really the only person I could trust to be my eyes and ears on the ground, since I was 500 miles away from Tracy. With Tom, I would describe the entire process as smooth yet aggressive, in comparison to my past experiences working with other professionals in the real estate industry. He was very organized and well prepared. As one example of his attention to detail, he would send us a daily status email which outline what was done, what needed to be done and when. If there was an open issue or if something needed to be discussed, Tom would initiate the lines of communication to make sure that we, his clients, were up to date on the important information.
Being Tom’s friend for over 20 years, I was initially surprised how business-like our conversations were over the phone and in person. He wasn’t talking to me as a friend; he was talking to me like my real estate agent. But that exemplified Tom’s commitment to his profession in ensuring that he treated me the same as his other clients.
What I liked best about his work is that, when there were decisions to be made, Tom made sure to explain all our options in detail, with pros and cons for each. Ultimately, he gave the decision-making power to us but would give his advice if asked. Anyone who’s work with Tom or knows him personally knows that he is an excellent listener, as well as a great speaker. His communication skills are what separates him from the rest.
In the end, Tom was able to sell our house in just under 10 weeks and we were happy to sell the house with a nice profit. I definitely was pleased with Tom as my real estate agent and would work with him again in the future."