Tom Luu

★★★★★
We couldn’t be happier with having Tom as our realtor. He is professional, polite, considerate, and really just phenomenal at what he does. We just purchased our first home, and every day we think how lucky we are to have found our house and we genuinely could not have done it without him. Our offer was not the highest in the running, and in fact we came in third when it came to the dollar amount. But thanks to Tom’s guidance in ensuring our offer was the best it could be, and his diligence in communicating with the selling agent that we were interested in, we are grateful to now call that listing our home! As first time home buyers, we thought we knew what we wanted from the start, but as we continued looking at condos, townhomes, and single family residences, then contemplating patios versus yards, fireplace or no fireplace, fixer or turnkey, “three-two” or “two-one”, we realized the more we knew, the less we knew. Tom was there for all of it, providing his expertise and guidance without pressuring us in any way, yet still making sure we knew the pros and cons of every property we looked at. Anxious to get our young family with 4 kids ages 4 and under into a home to call our own, we fell in “love” with so many different properties and were willing to pull the trigger on several homes over and over again. With that said, Tom could have easily encouraged us to settle on several properties that weren’t the best option for us, but instead he provided his knowledge and expertise to ensure we bought the right home that was perfect for us. His professionalism and integrity are very much appreciated. - Chanelle S.

★★★★★
Tom possesses all of the traits you want in a realtor when making the biggest (and scariest) purchase of your life. He is knowledgeable, responsive, trustworthy, patient, and very data driven – a true professional. As first-time home buyers, my husband and I were clueless and overwhelmed by the whole process. We diligently interviewed several realtors but after our first meeting with Tom, we knew we found the right guy. He totally delivered on all the things he promised from our first meeting. He walked us through each step of the process and provided us with the support and data needed to make critical decisions. When we finally found our dream home, Tom was excellent at navigating the negotiation process with us and even got us a lower sale price AND buyer credit. It was amazing. Throughout the whole process we felt like Tom really cared about us and was looking out for our best interest. We will definitely work with him in the future and wholeheartedly recommend him to anyone looking for a realtor. - Autumn S.

★★★★★
Once again Tom made us a little wealthier. We identified a property in San Leandro and was able to negotiate a great purchase price while simultaneously helping us secure funding. Once we secured the property he was able to provide us with additional 30,000 thousand dollars credit line from Compass within 5 minutes. He guided me through an extensive remodel. His attention to details is incredible.

Tom saw the remodel project come to fruition with showroom quality. Finally it was time to list the property. The amount of preparation and meticulous details was beyond words could explain. The property was listed and Tom shined again. He is a force to be reckoned with. He managed to overcome many many hurdles. We were able to close escrow and made a wonderful profit. I've been a real estate agent for 18 years and if it was not for Tom I would still be stuck in the remodel process. Tom is an agent, friend, mentor and teacher. I can't imagine doing another real estate deal without him. Thank you Tom. Thank you very much.! - M Daya.

★★★★★
Tom was by far the best I could have asked for in a first time selling experience. I’m a single mom of 3 teenagers and quite frankly stressed without selling a house.

When the need arose to sell I immediately asked Tom. Tom did everything in his power to help the process be as easy as possible for me. He dealt with contractors and designers. He updated me frequently with anything and everything I could have needed to know. He went above and beyond to make sure I wasn’t too stressed about any piece of the selling process. I highly recommend Tom if you are looking for a realtor!

I just wish I could have brought him with me when I had to purchase my next home! - Jennifer O.

★★★★★
Tom made my first time homeowner adventure and foibles such a fun experience. He's patient, knowledgeable, and communicated every step of the way. He even goes a few more extra miles after the sale. Thank you, Tom! - R Solano

★★★★★
Amazing experience!! Tom facilitated a difficult purchase transaction and made it appear seamless. He went above and beyond by communicating and coordinating with other parties, which wasn't necessarily within his scope of work, but did so to complete the purchase. Throughout, he remained calm and collected, always exuding professionalism even when the situation became insanely stressful. If you're looking for a high integrity realtor that problem solves impossible scenarios, Tom Luu is the best choice. - Happy C.

★★★★★
I can’t speak highly enough of Mr. Tom Luu as our Real Estate agent . His professionalism, knowledge, honesty, integrity and hard work ethics are very much appreciated and respected during a critical time to sell my mothers home in the tri city area of Fremont CA.

He is extremely detail oriented and has a business knack for matching prospective buyers with their owners, in a calm "Cool Hand Luke style," with positive communication and understanding of the market. Tom's skillsets are a true testament of his mastery to close the sale of my mother's home within 48hrs and over the asking price.

I have no other sincere words to convey other than this personal review of service gratitude and a heartfelt Thank You to Mr. Tom Luu. - J Erickson

★★★★★
I was very pleased with my experience with Tom. From the very beginning of the process, I was set clear expectations. He made sure I understood the process and answered all my questions. I was guided through the home search and felt very taken cared of. He brought his knowledge and experience to the table, and was not afraid to be transparent with any information he uncovered. Very responsive and professional. I felt supported till the very end when I was handed the keys. I couldn't thank Tom enough for such a positive and enlightening experience! Highly recommend! - Brennen D

★★★★★
Working with Tom was a fantastic experience. He clearly cares about his work and puts his clients above all else. He made the entire home buying process extremely transparent and easy (as easy as buying your first home could be, anyway).

From the first meeting we had with him, it was very clear that he uses a lot of research and data to ensure you are making the best decisions at every turn. He also made us feel very comfortable with his friendly demeanor and his positive mindset made us feel confident in the decisions we were making.

As first time home buyers, Tom went above and beyond to make sure we were getting into the **RIGHT** house, not just any house. Each house we visited, he took the time and intention to review it with us while we were there, pointing out things we might not have thought of, playing both devils advocate and on our team. He has deep expertise and knowledge in the industry and was very generous with sharing what he knew.

We also appreciate how he treats and interacts with fellow realtors and anyone else we came into contact with during the house visits and process as a whole. He has great relationships with people and is a true connector.

Could not recommend more strongly and we will certainly will be using Tom for all of our real estate needs in the future. - Peter

★★★★★
My husband and I are super seniors and when we were ready to sell our home Tom Luu was the person to turn to. He was able to do a lot of the footwork for us in preparing for the sale of our house, always consulting us before proceeding with each task, honestly and promptly with beautiful results. - Gloria

★★★★★
We had an amazing experience working with Tom. Tom was our agent for both the sale of our house as well as the purchase of our new home. Tom has a vast understanding of the market and the process. When Tom guided us through the sale of our former house, he created a market strategy that maximized our home's value that allowed us move into a larger home for our growing family. In a competitive buyer's market Tom helped to navigate the uncertainty of purchasing with a contingent offer. After not too much searching, he helped us find the perfect property and our offer was soon accepted. Shortly there after, Tom again demonstrated his value by guiding the offer through to sale even with multiple seller challenges. We highly recommend Tom as he was a trusted advisor, a level setter and at times was called upon to walk us down from the ledge. Selling and buying a home is a stressful and complex undertaking and we were thankful to have Tom along at our side. - Brian

★★★★★
There are so many reasons why I highly recommend Tom as your realtor! He is absolutely the best! Our experience with Tom was incredibly seamless! In less than one week of partnering with him, we were in escrow using a VA loan (which can be challenging itself)! Through Tom’s expertise and extended research, we were able to purchase our home for $60k less than an identical unit in the community being sold at the same time! As first time homebuyers, it can be difficult to know exactly what to expect and the learning curve can be steep. Tom has a very strong understanding of the market and he is very smart and strategic. He is very thorough, detailed-oriented, and has stellar communication skills. He truly guided us and helped us make the best decisions every step of the way. He is well-organized and executed everything in a timely manner. He kept us updated regularly and kept in communication with the lender as well. Tom is extremely professional and personable. He is trustworthy and has a genuine desire to help others. He truly goes above and beyond. We would not have been able to purchase this home or at such a great price without Tom’s expertise, hard work, and tenacity! He is undoubtedly the best realtor ever! Thank you so much again, Tom!" - Eliza

★★★★★
"Tom Luu is an exceptional agent! As both our selling and buying agent, he had double pressure and was remarkable through the entire process. We kid you not, but within 1 day of each milestone, our current home sold/closed escrow and then the offer on our new house was accepted. This really attests to Tom's savvy negotiating and marketing skills, understanding of the housing markets, personable nature, intelligence, and wit. When we were selling our home, he was so diligent with the details for repairs, staging, pictures, and budgets which helped us maximize the sale. On the flip side as a buyer, with his experience and keen eye, he walked us through homes pointing out all the attributes, pros and cons. Tom listened to us, our needs and wants, and worked earnestly to find the perfect fit. In both selling and buying, he continually walked us through comps and was strategic and always quick to action. So many life events were happening at the same time and through it all, Tom ensured all the processes ran smoothly. He is a consummate professional and truly a part of our family. Thank you Tom! We highly recommend Tom Luu as your next agent!" - Jennifer

★★★★★
"It seems like overkill to rate someone 5 stars on every factor, but Tom truly outperformed in each area. We chose Tom as our realtor not only because he has partnered successfully with my family in the past and we knew we could trust him, but also because he's been working in our target area for many years and brings with him all that experience. I'm the kind of person that needs to know all the details and have all the information before I can make a decision, and Tom had a detailed answer for every question I threw his way. He even anticipated the questions I didn't know to ask and answered those as well. That was particularly impressive. He knows his stuff. On top of that, and this was the killer, he knows how to play this game. He helped us get our bid accepted, then subsequently negotiated the price down, only to have the appraisal come in above our original bid. I MEAN WHO DOES THAT? And lastly, he got this done in record time. I love telling people how we toured on Friday, bid on Saturday, had our bid accepted on Sunday, and were in escrow on Monday. He stayed on top of the timeline and all the moving pieces and worked with our lender as well to make sure everything was on schedule. Ultimately, from tour to keys, Tom got it done in 31 days. Trust was a big factor in our decision to go with Tom, and our trust in Tom allowed us to get through the often intense process of buying home with our fears at ease. I can't recommend him enough to anyone that needs a partner in this process"

★★★★★
"In the summer of last year, I was looking to sell my house in Tracy after deciding that San Diego would be my family’s permanent home, at least for the next 5 years. I reached out to Tom because he was my friend and I thought that we could both benefit if I hired him as my real estate agent. Also, he was really the only person I could trust to be my eyes and ears on the ground, since I was 500 miles away from Tracy. With Tom, I would describe the entire process as smooth yet aggressive, in comparison to my past experiences working with other professionals in the real estate industry. He was very organized and well prepared. As one example of his attention to detail, he would send us a daily status email which outline what was done, what needed to be done and when. If there was an open issue or if something needed to be discussed, Tom would initiate the lines of communication to make sure that we, his clients, were up to date on the important information. Being Tom’s friend for over 20 years, I was initially surprised how business-like our conversations were over the phone and in person. He wasn’t talking to me as a friend; he was talking to me like my real estate agent. But that exemplified Tom’s commitment to his profession in ensuring that he treated me the same as his other clients. What I liked best about his work is that, when there were decisions to be made, Tom made sure to explain all our options in detail, with pros and cons for each. Ultimately, he gave the decision-making power to us but would give his advice if asked. Anyone who’s work with Tom or knows him personally knows that he is an excellent listener, as well as a great speaker. His communication skills are what separates him from the rest. In the end, Tom was able to sell our house in just under 10 weeks and we were happy to sell the house with a nice profit. I definitely was pleased with Tom as my real estate agent and would work with him again in the future."
★★★★★
“Tom Luu's expertise has made a big impact in our lives! After meeting with him we felt confident in entrusting him with both the purchase of our new home and selling of our old home. When entering the market looking to move into a highly competitive area we were unsure of who to choose to represent us. After meeting with multiple agents, Tom stood out to us as particularly data driven and an excellent communicator. Tom supported us every step of the way from dreaming of the right home for our family, taking a pause for the birth of our baby, and eventually beating out multiple other offers to land in the home of our dreams. He was patient and encouraging through moments of high pressure, life changing decisions, mounds of unfamiliar paperwork, and many property walk throughs. We can't say enough about how much we trust Tom to be dependable, knowledgeable, receptive to our needs, timely, and all around a true pleasure to work with. As an example of his dedication and emphasis on the smallest of details- Tom painted our fireplace on his own as a last minute polished touch. And as a MAJOR bonus -Tom helped us to sell our property at a value hundreds of thousands of dollars over the amount we had hoped to reach. We learned so much from Tom and highly recommend him if you're seeking a knowledgeable and dedicated real estate expert to guide your process.“ - Rachel

★★★★★
“I can’t praise Tom enough. He helped me patiently and diligently through the entire home purchase process, from explaining all the different aspects of buying a home (when; where; how; how much…) to making an offer and finally closing. When I started looking for a home, I wanted to take time canvassing the market and looking at options. Tom never pressured me or rushed me into a decision. Quite the contrary he kept finding listings based on my personal preference and taste. He was always ready to visit listings with me and always provided honest and helpful feedback. His experience in the Bay Area was a great asset in guiding my decision on when to buy and on making the most competitive offer, and he helped me save a good chunk of cash in the end. If you are a first home buyer like me and are looking for help, Tom is the right person for the job.“ - Alfonso D

★★★★★
“We wanted to do everything all at once. This meant we would sell our home and purchase a new one all in under two months. Tom came as a great reference from our family and friends, we are so glad we went with him and you will see more as this goes on. We started off the process with an evening video session to onboard us into the selling process that included a full roadmap from start to finish. Tom went through each aspect of the selling process to ensure that my wife and I had a full picture. He made everything so simple from the signing of documents, staging, showing the home, potential buyer interest, and most importantly his wealth of connections that were always within reach. He was invested in us and supportive of the decisions we were making, never did it ever feel like “just a transaction”. Tom provided a Market Analysis that we set at a price we felt comfortable with and also reflected demand/ popularity (the number of people that attended the open houses and downloaded disclosures). We had multiple offers after one open house and again less than a week being on the market. We successfully sold our first home to a buyer that we connected with and it was above asking. Again, we were on an accelerated timeline and Tom met every deadline truly exceeding our expectations. Then moving onto the home purchasing, Tom walked us through the home buying process and shared all aspects of it with us. Let me tell you it was such a roller coaster and when you have someone like Tom in your corner just know the ride will be secure and fun. Tom offered many disclosure packets on the homes we were looking at while our other home was being sold. We attended a few open houses until our dream home popped up in beautiful Castro Valley. I think at that moment we walked into the home, it was the home and Tom was going to do everything in his power to get us that home. Again, he was also working on completing the sale of our other home as we began the process to put an offer on our dream home. Tom was in touch with the realtor for our dream home and let’s just say he spent hours communicating with that realtor. He shared his wealth of knowledge as it relates to the offer process and let us tell you out of 13 offers, we got the home. We trusted Tom and he understood the mission at hand was to secure the home as we viewed it as our forever home. Once we were the successful bidders, then came the appraisal and Tom was there to support the entire process including being there while appraisal was going on. By now you are probably reading this and thinking Tom is literally the best realtor. For my wife and I, we can say that Tom was the best realtor for us. If you want someone that will listen to you, understand your priorities, and work together to get the best results for you and your family then Tom is the realtor for you. Not to mention, Tom will go above and beyond the sale closing to assist with contractor bids, provide access to his preferred vendors to really put the cherry on top. Lastly, with Tom you aren’t just gaining a realtor, you are gaining a lifelong friend as he always makes you feel as family. “ - Jamie A

★★★★★
“First of all this review is way over due. Wow what a great experience my wife and I had purchasing our home with Tom. Working with him from day one we knew that we were going to be in good hands. As first time home buyers we had a lot to learn and with Tom he took the time to explain in terms we could understand and was very patient with all the questions we had. Tom showed us a few properties and went over all the details rather good or bad for each house. We eventually chose the one we thought was best. Once that part was complete, Tom went above and beyond with giving us all the research and data so we could make sure we were making the right decision. Even after we moved in Tom was very helpful in navigating us through the hoops dealing with the city of Oakland. We really appreciated all the knowledge he had for us through the processes in getting us settled in to our home. After all said and done- we consider Tom as part of the family now. We invited him to our open house and he showed up with his kids- we were so happy he actually came to celebrate with us. Highly recommend Tom for all your real estate needs and we are so happy that we chose him as our Realtor. Thank you Tom!!! “ - Jason I