Tracy Tilin McKendell

“I was extremely picky in who I used to buy a house, and admittedly went through several agents (over the course of several years) to buy my house before deciding to stick with Tracy. She was indeed 'masterful' at knowing the ins and outs of the process of buying, but also knew so many different ‘tricks of the trade,’ all totally above board, that ended up landing me my house, after a nearly 6 year journey in an extremely competitive market. I tend to be someone who educates myself as much as possible in any process I'm involved in, and every time Tracy and I would meet up, I feel like I learned another 10 things about buying- and I did not come into this process with Tracy "green" or naive. She just knew a LOT, and made me realize what good decisions I had made in letting go the other realtors I worked with whose knowledge and skill paled in retrospective comparison. She is outstanding.
On top of all that, Tracy returns calls and texts with promptness and conscientiousness every time, and in a time when flakey-ness and pressing delete without response is fast becoming the norm of communication (and my biggest peeve ever), her responsiveness was impressive. And comforting. When you're waiting for some of the most important soundbites of news of possibly your life, every little text and email feels like the most important thing you've ever sent- even when it's not and it's just compulsive worry and diligence about some detail- but Tracy responds to all of them, and even with empathy and support. She negotiated hard - and I mean HARD- on my behalf, getting inspections I'd never have even thought of, which got factored into the final price, and simply put, really knew what she was doing. She is solid. I highly recommend her to buy a home. I write this now from the house of my dreams, perched atop a hill overlooking a canyon and the Bay beyond that, and still blissed out at the miracle that is my home.”
- Kathryn H.

“When we decided a few weeks ago to sell our home, we of course performed the necessary due diligence and interviewed other agents. However, Tracy was almost an automatic choice for us...We really felt that she would work hard for us. Our instincts have proven correct. Talk to Tracy for 15 minutes and you will immediately sense that she loves what she does. Personally, my wife and I like to associate ourselves with such individuals because they often tend to be great at what they do....We have found Tracy to be an "intelligent agent" who effectively answers all of our questions and who concisely summarizes the market data and trends that serve as the basis for our decision-making... We trust that any recommendations she makes come from the standpoint of seeking to add as much value as possible to our home at the lowest cost possible...We recommend Tracy without reservation.”
- Kwai and Shelia A.

“Before I sold my house, I interviewed several other agents. They either gave me an unrealistic price to try to get my listing, or they didn't have a specific plan to sell the house at the ideal price. When I found Tracy, I found her... way of implementation was totally different than the others. Even though my English is not very good, she very patiently explained and made sure that we understood her. Her unique selling technique and serious working attitude made us have a very smooth transition of selling our home. We are deeply grateful for her.”
- Ke R. and Kaid Z.

“When we met, Tracy was well-prepared, organized and knowledgeable. She is attentive without being pushy, and enthusiastic while maintaining sincerity. She is a trustworthy and intelligent businesswoman who is genuinely concerned about her clients - and potential friends.”
- Ellen and Mike S.

“Tracy is amazing. She helped my husband and I find a beautiful first home in the neighborhood we wanted, well under budget. She was strategic, patient and involved every step of the way. My husband and I started to house hunt right as the market picked up, so that meant needing to turn paper work and inspections around immediately and living through the anxiety of multiple bids. She was thorough and full of great resources. And she's hilarious. We can't recommend her enough.”
- Margaret L. and Chris O.

“We were under a tight timeline that did not give Tracy a lot of leeway. Our family was going to be out of town for a whole month. We vacated our house and Tracy prepared it for sale. I did not actually see our home in its final “presentation” form until the morning of our first open house to the public. I was so surprised and pleased at how it had all come together. Many of our neighbors also commented that our home was presented very beautifully. Despite the real estate market quickly beginning to go into decline, we were presented multiple offers and sold our house above asking price in two weeks’ time. If you want great service and someone willing to go the extra mile, I recommend Tracy. She is smart, reliable and works with you.”
Lily and David K.

“Tracy was my agent on my home purchase in Oakland's Temescal district. Everything about how Tracy handled me and handled the transaction was excellent. She is a savvy negotiator, she is very knowledgeable about the law and related rules and regulations around home buying, home ownership, disclosures and all of those things. And any time something came up that required a bit of research, she was right on it.
The way we found the house when it came on the market speaks volumes to her commitment to provide excellent, personal service. I was not looking for a house when Tracy called me to tell me she saw this one coming on the market and thought it was perfect for me and my kids. Long story short, it was, and I bought it. And all thanks to her looking out for me and my family's best interests.
I have been a CFO for about 15 years of my career. With my financial hat on, I can assure you that Tracy knows how to manage the numbers and how to be strategic about structuring an offer to your advantage. I would call her first ahead of anyone else when I next want to do another real estate transaction. And on a personal level, I would trust her with my kids or with my money. She is a solid resource and a solid person.”
- Dore H.