The Woo-Phan Team

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★★★★★ "My husband and I were first time homebuyers and diving into the Bay Area real estate market was a very intimidating step for us. We were prepared to spend many months and even maybe years to purchase a house in this crazy market. Luckily, we met Holly and Richard and they made us instantly feel more hopeful about our situation. They patiently guided us through the whole process and mountains of paperwork and we were able to purchase our first home in much shorter amount of time than we had anticipated! They are incredibly approachable, compassionate, honest, responsive, and they were always looking out for our best interest. We are so glad to have had the opportunity to work with Holly & Richard to accomplish this big step in our lives. They turned a stressful situation into a very positive and educational one. We definitely will use them again for our future real estate needs and recommend them to anyone looking to buy a home in the Bay Area!" –Quinn M, Buyer

★★★★★ "Richard (and his partner Holly) were amazing! They helped me sell my mother’s house for 20% more than the asking price - there was even a bidding war, just like on TV! My mother’s house is not new and shiny - it was clean but hadn’t been updated in many years. Although we were skeptical about the extra work and cost of the recommended staging and maintenance repairs (selling a house can be overwhelming), he helped us through every step. He always had someone to recommend along the way, helped us organize and get everything done in time. Richard was at the house putting in extra hours beyond what would even be expected - supervising the work that was done, helping with the photo shoot (there are some pictures of the house that must have been taken with a drone!), etc. He was kept in touch with weekly updates and responded quickly to my questions. He was patient to explain his reasoning for different parts of the process - why staging was important, when he planned to put the house on the market, how to set the asking price, the goal of the open houses, and the handling of the offers on the house. Richard really understands the housing market and what needed to be done to get the best possible price. We ended up selling for 20% more than the asking price - and I even thought the asking price was more than we would get for the house. I am so happy with both the process and the outcome. I would definitely recommend Richard to anyone who needs a Realtor®!" –Lynn W, Seller

★★★★★ "My mom and Richard have been friends for a long time, so when I decided to start my search for a home in San Francisco, Richard was the obvious choice to be my Realtor®. I wasn’t living in San Francisco at the time, so it was inconvenient for me to constantly be visiting open houses. He dedicated time during his week and weekends to check them out and report back on all the pros and cons. I had been hearing horror stories from friends also trying to buy property in SF - either it taking them a long time to find anything good within their budget or always getting outbid, but with Uncle Richard’s help, quickness with paperwork and aggressive bidding, I had a home after just two to three months of looking. He was helpful in every way possible and I appreciated his quick email responses and telephone call updates. He definitely knew what he was doing and made the whole process fun and stress-free. I would highly recommend him to all my friends and will not hesitate in the future to ask him for help again. I could not be happier in my new loft in the SOMA/South Beach neighborhood. Thanks Uncle Richard for all your hardwork and help!" –Felicia D, Buyer

★★★★★ "Richard Woo Rocks! In short: I will recommend Richard Woo to anyone I know that is buyer or selling a house. Absolutely! With a smile! In Detail: Richard’s experience in the area of selling homes is obvious. He’s got a great attitude, is extremely diligent, works very hard for you. He is quick to reply, very thorough, and extremely patient. There were a few particulars about my homebuying that were extraordinary - and he handled them extraordinarily! - I was not even in the United States when I bought my house - not a problem. - There were 4 owners with the house, each with differing priorities - not a problem for Richard. - California was reclassified during my transaction, affecting my loan status and we had to start over. Not a problem for Richard! - The house became mine over a week ago, and Richard is still helping me. We are dealing with contractors together. Richard really made me feel like my transaction was in good hands. I was a Nervous Nelly half the time, and then went out of the country for the rest of the time. Richard managed it all - along with my mortgage broker and title company - both wonderful referrals. I wish I could buy another house just to give him more business. I will actively hunt down friends in the market to refer Richard." -Summer K, Seller