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"I sold my New York apartment this past year and used Kelly Cole as my real estate agent.
What can I say? Kelly, her husband, Paul and the rest of the team were wonderful to deal with and provided me with first class service beginning with our initial meeting together, to the listing and on through the closing. They were always available if I had questions and kept me constantly up to date as we worked our way through the sales process. Their attention to detail was remarkable and a DC real estate agent friend of mine said even the pictures they took of my apartment were impressive. Though my sale was rather small by New York standards (not to mention their own), they made me feel like I was their most important customer. Their knowledge of the market, their concern for maximizing my profitability and their total professionalism marked every one of our interactions together. Oh, and on a personal note they are a delight to be around. Even my superintendent was relieved to hear I was using the Cole Team as he said they always showed such respect for the building and its rules and regulations. Kelly, Paul and the team are extremely driven and passionate about their roles and from my perspective they made every step of the way not only a pleasure but a piece of cake."
-- William C. Gehron - Seller
"One of the best decisions I’ve made in my entire life was to be represented by Kelly, Paul and team for both my co-op sale and purchase. I’m not exaggerating. Their honesty, integrity, and expertise infused every step of the process, from perfectly pricing and marketing my old apartment so it sold above list price in record time, to assure that the purchase of my new apartment and co-op board package proceeded without a hitch. They are responsive, proactive, tactful, and also really nice, and helped make an inherently stressful process quite bearable and even fun."
-- H.G. - Buyer and Seller
"When my wife and I were leaving the city, we signed a six-month contract with a real estate firm. By the end of the six months, a number of deals had fallen through, and we were very frustrated with the firm. Around the same time, a neighbor recommended Kelly to us, so we decided to work with her instead of continue with the firm. We told her that we were in a rush to sell, but we still wanted to get a good price on the property, and within a month, she had a bid that we accepted and we began closing the deal. It was evident that Kelly knew how to market a property and bring in potential buyers, and her professionalism and enthusiasm really helped to close the deal quickly and painlessly. Because of how fast and effectively Kelly worked for us, we'd definitely pass on the recommendation to anyone else looking to sell a property."
-- Greg B. - Seller
"Working with Kelly was fantastic. She was incredibly thorough and professional throughout the process of selling my co-op, and she had an excellent grasp of the Inwood neighborhood. What I found to be most impressive about Kelly's work is that not only did she understand my needs, interests, and timeline, but she was able to deliver on all of those, and I was completely satisfied with the deal. I've already recommended her multiple times, because while she wasn't the only agent I spoke to before selling my apartment, she was the only one who immediately inspired my confidence in her abilities as a seller. She kept me informed with everything from the initial listing of the property to the negotiation and closing processes, and she really earned my confidence throughout the sale."
-- Matt F. - Seller
"From the first time I met Kelly, I was comfortable with her. She was very professional, but she has an extremely relaxed demeanor. We saw eleven apartments in the first day together, and she handled the workload very well by staying positive and enthusiastic about everything. What I most appreciated about Kelly was that she acted as a buffer between other agents and myself when they began to push their property a bit too much for my liking. She was very personable with them, but really helped to calm down the situation and allow me to develop my own opinion of each property without any pressure or influence. I've already recommended her to my friends because of how well she guided me through the process of buying property in the city, and I'd definitely do so again."
-- Anonymous - Buyer
"I think Kelly's the perfect realtor. She's an extraordinarily pleasant person to deal with, and I've already recommended her to a number of friends. She listened very attentively to what we were looking for and, more importantly, what we didn't want in a property, and she was able to expose us to a number of possibilities we weren't even aware of. The apartment we ended up purchasing through Kelly, for example, was in an area we hadn't previously considered, but Kelly knew that it fit all our criteria and was confident we'd love the property. She seemed to have a better understanding of what we wanted and needed than we did."
-- Anonymous - Buyer
"I had been living the struggling-actor lifestyle for years. Earlier this year, I decided to stop throwing money away on rent and purchase my first home. I hired Kelly to help, and working with her was an absolute pleasure. Kelly was always very responsive in terms of returning calls, doing any follow-up work, and answering any questions I had regarding the process of purchasing property. She was optimistic and positive, and she actually made the whole process enjoyable. For me, her past as a performer was extremely helpful, because it enabled her to have an understanding of my situation, and I felt very comfortable with her. I'd recommend Kelly in a second."
-- Nathan K. - Buyer
"I always recommend Kelly to my friends and clients. I used to work in real estate, and I worked with her many times before I hired her to sell my apartment. I knew I was in good hands from the start, but she still managed to impress me with her work. My apartment sold faster and for a better price than similar units in my building, including one that was ten floors above mine. She was dynamic, high-energy, and enthusiastic every step of the way, and she stayed positive even in a down market. It was a huge relief to have her representing my property, and she did a remarkable job marketing and selling it."
-- Maureen H. - Seller
"After I first interviewed Kelly, it was clear to me that she was hands down the best agent to sell my apartment. She shows remarkable integrity, is incredibly intelligent, and really thinks outside of the box in terms of marketing and selling a property. Her can-do attitude never falters. She also has a splendid sense of humor. We are currently in contract and Kelly has handled every detail of the sale expertly. I give her the highest recommendation. Kelly Cole is simply the best."
-- Randahl H. - Seller
"Kelly has an incredible and unique understanding of the Washington Heights area. Not only does she live in the neighborhood, but she's one of the only agents I've worked with who has been willing to recognize that the area is going through a market change, and that's why I'd recommend her to anyone looking to buy or sell in the neighborhood. Recently, a different type of clientèle has been looking to buy in Washington Heights. The first agent I worked with only marketed my apartment for the type of buyer who would've purchased it ten years ago. When I decided to re-list with Kelly, she actually raised the asking price I had set in order to appeal to the newer upscale buyers, and we accepted a bid within three weeks. She really understands the changes that the neighborhood is undergoing, and that makes her an asset in this market."
-- April J. - Seller
"Kelly is fantastic to work with. She's very smart and charming, and I knew from the beginning of our dealings together that she was absolutely on top of her game. She has facts at her fingertips, which is extremely valuable, and she really specializes in the upper Manhattan market where I was selling. She worked with the Board of my building to set up an acceptable agreement for holding open houses, and she made sure that everything moved forward without a hitch. I'd really recommend Kelly to anybody. She made selling my apartment a great experience, and I don't think another broker could've done that well."
-- Anonymous - Seller
"Kelly knows the Inwood and Washington Heights area extremely well, and I would recommend her to anyone looking to buy or sell around there. She knows exactly what listing price to set for any property in those neighborhoods so that the property will be appealing to buyers but also offer her sellers the best deal possible. She's an expert at staging a property for an open house and gives great advice regarding what kind of decor and furniture will help to show the potential of the space to buyers who come for a viewing. She's also very professional and effective in negotiations and closing, so she's really the complete package for anyone looking to sell."
--Anonymous - Seller