Studies show that 85 percent of real estate clients are satisfied with their agent, but ONLY 35 percent consider themselves loyal. There is clearly a gap between the level of service that is expected and the level of service that is received by buyers and sellers. I conduct business with the end result being 100 percent loyalty and exceeding my clients' expectations. I know that the truest measurement of successful service is referrals and what my clients say about me. My results are based on a passion for people and a commitment to service. I know that as clients are becoming more and more sophisticated in their knowledge of real estate, the higher their expectations are of their realtor. This suits me fine because it gives me the opportunity to further differentiate myself. You get the best of what is needed for a successful real estate transaction, which is regarded as one of the most important events in people's lives.
There isn't much I wouldn't do for my clients!!PERSONAL
Billy and Sherrie moved to the Lamorinda area in 1982 and were privileged to raise their two now grown sons in a community with a small-town feel, gorgeous weather, scenic beauty, close proximity to San Francisco, and top-rated schools.
Billy's sales and marketing background includes Executive positions at The Good Guys, the consumer electronics retailer; Any Mountain, the ski and outdoor specialty retailer; and HRPath, a Web-based business to business human resources service provider.
His community volunteering activities include Make A Wish Foundation, Glide Memorial Church, the Orinda Association, and the local school districts.