After 23 years at American Airlines and 17 years in real estate, I have learned that excellent customer service and communication retains customers. I feel that I am working with my clients as part of a team. Listening closely to what they say and need enables us, together, to decide what is right. Happy and satisfied clients perpetuate future business and referrals make up a good part of my business. I negotiate calmly under pressure and understand that the process can be both stressful and emotional for a person when buying or selling their “castle”. Occasionally, and when appropriate, I am good at slipping in a funny twist to a conversation; thus helping to lighten up a process that may have gotten too heavy. Most importantly, I know that it is absolutely essential in real estate to be forthright and honest.
I began my real estate career as a buyer’s agent for one of the top producers in La Jolla. Because of this experience, and my continuing work with buyers, I am able to bring a buyer’s perspective to the listing side. This serves my sellers in a number of ways but especially when preparing their home for the market and possibly saving some money there. In addition, I bring 20 years of personal experience investing in real estate. My husband and I have owned and managed many properties over the years. We are familiar with investing in multiple units as well as single family residences.
On a personal note, as a benefit of my retirement after years at American Airlines, my family and I have had the opportunity to visit many places around the world. Although my immediate family consists of two young adults–a boy and a girl, I have a large extended family that also lives in the San Diego area. Spurred by my children’s interest, we have become very involved in the theater community around San Diego and, more recently, in Orange County where one of our children attended college.