Buyer's Agent, Listing Agent, Relocation, Foreclosure, Property Management, Landlord
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"Serena is awesome. I bought my first home with her. I found her in an open house, I visited and quickly engaged in conversation with her. I definitely was underestimating her due to my visual bias!! Stupid me..
She is a rock star agent with lot of knowledge with emmense patience and empathy. She explained things to me over and over, tried to hint my mistakes I was doing just being naive with better options, saved $$ just by her experience and contacts.
I will go with Serena for any real estate needs. I never felt that I am buying the home alone, I found her helping me in every step above and beyond from start to finish. Thank you so much Serena, I wish I met you earlier and avoided long spells of wasting money in rentals."
"My experience with Serena Zhang was very positive. She is professional, hard working, efficient, energetic and got our house sold very well! The market is unpredictable, I was not sure how the process would go? She did very quick response when the market went down immediately. She lowered the price to where any one is interested and brought in many offers, and after countering I got my house sold at a very good price. She supported me throughout the entire process.I would recommend her to anyone!"
"She is the kind of agent that I would like to work with again and again. She answered all my questions very patiently and thoroughly. Even the potential flood zone and flood hazard zone, she give me a precise description of the difference and also confirmed for me whether flood insurance is needed. This is only an example of questions that she answered me. There are many more occasions that we need help from her, from getting inspected by home inspectors, contractors. She also walked us through the whole purchase process. She doesn't use transaction coordinator so that she can understand where we are. I feel very trusted with her."
"Serena is one of the best real estate agent in bay area. She helped me and my wife to buy our first home recently. We are new to the market and procedure, so integrity and patience matter to us very much and she is the "real deal". She is experienced, responsive, enthusiastic and super patient. Serena helped more than just completing the procedure and getting the deal down. She actually did what a real friend would do and wish us to be happy with moving to the new home. So she was very critical about the details of contract and any tiny flaws that will potentially impact our living experience in the future.
She is an excellent agent to work with, so I would like to recommend her to anyone with 5+1 stars and the extra star is for wishing her to be the star realtor in north Cal"
"We like to work with Serena Zhang. Here is why:
She is a true professional, always thinking about client's maximum benefit. She negotiate with seller for three weeks to have my deal done, and it became the lowest price in three years' history.
She helped us make a well-informed decision and never put us in a difficult situation.
She is available 24 * 7 to answer any questions related to real estate.
She is always on-time, she always does her homework so that every question we have, she has the answer.
In about two months her, we are friends. She always gave suggestions as a friend, not a stranger.
- Positive attitude
Buying property is a very stressful & frustrating process especially in the bay area, Serena guided us thru the tough decision, she never rush us to make the decision on any house.
I'm looking forward to working with Serena again in the near future."